Responsibilities

• Own and deliver end-to-end CRO activity for Remarkable clients, covering content, layout, component, journey, and channel levels of optimisation
• Build and implement CRO hypotheses, tests, and experiments in collaboration with Client Partners, UX and Creative teams, ensuring all work is properly specified, estimated, and client-approve
• Stretch optimisation testing beyond the website into email, programmatic, search, AI platforms, and other channels where appropriate
• Maintain rigorous CRO governance and quality processes to ensure safe, high-quality deliveries for client
• Analyse and draw behavioural insights from qualitative and quantitative data sources, including Google Analytics, Hotjar, Sitecore Analytics, Adobe Analytics, AEO, and basket-level data
• Define and deliver client audits, data-led testing roadmaps, and success plans that map CRO activity against client strategy and KPIs
• Produce clear, compelling reports and recommendations that demonstrate progress and drive informed decision-making
• Work closely with clients to develop and evolve their CRO programmes, helping them understand the value of testing and experimentation at every stage
• Lead and contribute to client workshops and presentations, communicating CRO strategy and results with clarity and confidence
• Support the management of CRO software vendor partners within the Remarkable portfolio.