Responsibilities

• Lead the organisation’s corporate communications team, ensuring high‑quality, aligned output across all external channels.
• Develop and maintain the company’s investment narrative, ensuring consistency across media, digital content, investor materials and leadership communications.
• Lead quarterly financial communications and market updates.
• Oversee corporate communications governance, including messaging frameworks, approval processes and disciplined communication standards.
• Advise the CEO, CFO and executive leadership on communications strategy, reputation and positioning.
• Build and manage a media database, cultivating strong relationships with national journalists, trade media, analysts, and financial press.
• Shape and elevate leadership visibility, including a spokesperson strategy and external positioning. Potentially being a leading company spokesperson yourself.
• Drive thought leadership campaigns, ensuring a consistent expert voice across PR, content, digital and SEO channels.
• Plan and execute strategic PR and content campaigns, integrating media, digital, SEO and owned channels into a unified communications plan.
• Own the company’s Confidence Index and wider survey programme, overseeing methodology, analysis and communications outputs to strengthen thought leadership and media impact.

Requirements

• Degree in marketing, communications, media, public relations, journalism, business or a related field, or equivalent experience is preferred.
• Significant experience in corporate communications, financial PR or external affairs, ideally within a listed or pre‑IPO environment.
• Proven experience managing communications, content or digital teams.
• Understanding of SEO, digital content strategy and owned‑channel optimisation.
• Demonstrated experience engaging with investors, analysts and financial media.
• Strong track record of national media relations and managing high‑profile press activity.
• Experience in reputation management, crisis communications and issues response.
• Experience in franchise or professional services environments is advantageous.
• Strong spokesperson capabilities
• Familiarity with marketing research and external research techniques advantageous

Benefits

• Respect for your wellbeing and work-life balance. Overtime and weekend working are not part of our habit. We work a 35 hour week full time and offer part time and non-standard hours where feasible and appropriate.
• We prefer to work together at our well-equipped and appointed and ergonomically designed Norwich offices. Staff are well supported to work safely, comfortably and efficiently from these beautiful out of centre offices and also to work from home.
• 1. Annual Leave: up to 28 days paid annual leave – plus Bank Holidays.
• 2. Company sick pay – up to 30 days paid in any 12 months.
• 3. Life Assurance – 2x annual salary cover
• 4. Employee Assistance Programme: Free 24/7 access for all staff and qualifying family members.
• 5. Company share scheme
• 6. Auto-enrolled workplace pension scheme with enhanced employer contributions and a pension Salary sacrifice scheme
• 7. Free car parking
• 8. Subsidised gym membership - Bannatynes