Responsibilities

• Be the brand: Start conversations, share the G&G story, and build genuine relationships with customers.
• Grow the community: Drive email/newsletter sign-ups and loyalty opt-ins on the shop floor; encourage social follows and UGC with permission, highlighting latest drops and campaigns.
• Style & sell: Offer styling tips and product advice; turn browsers into buyers while maintaining a positive vibe; stay knowledgeable about current collections, restocks, sizes/fit, and online exclusives.
• Make it look G&G: Support visual merchandising to reflect the Goose & Gander aesthetic; replenish stock and maintain presentation standards across the shop floor and fitting rooms.
• Keep things running smoothly: Assist with deliveries, stockroom organisation, and stock takes; follow cash handling and till procedures; keep environment clean, tidy, and safe.
• What success looks like (your KPIs): Quality conversations started & email sign-ups captured; conversion and basket add-ons from styling advice; social engagement/UGC moments initiated in-store; VM standards upheld and stock availability maintained.

Requirements

• 1+ year retail experience
• Strong communication and teamwork skills
• Flexible to work weekends and bank holidays as required
• Experience: Retail: 1 year (preferred)

Nice to have

• Experience with email capture, loyalty, VM, or content creation

Benefits

• Employee discount

Compensation

• Pay: £12.75 per hour