Reputation & Engagement Communications Manager

Watford, Harrow, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Proactively coordinate and execute Europe-wide People & Culture communications, partnering with HR, CR, and marketing to raise awareness, trust, and advocacy while safeguarding reputation.

  • Manage the proactive European People & Culture communications plan day-to-day, creating, editing content/copy and/or directing the agency to communicate positive stories, news, and milestones that are aligned to TJX Europe’s strategic priorities and that drive awareness, engagement, trust and advocacy with current and future customers and associates, as well as wider stakeholders
  • Deliver proactive corporate communications plans, content and copy, in close partnership with Subject Matter Experts, to showcase TJX Europe’s People & Culture strategies and initiatives, to showcase TJX Europe’s commitments and build TJX Europe’s profile as a great place to work and shop
  • Deliver People & Culture associate communications plans, content and copy, particularly for I&D, Wellbeing, and Corporate Responsibility & Sustainability to inform, inspire, involve and engage associates

Job Description

Proactively coordinate and execute Europe-wide People & Culture communications, partnering with HR, CR, and marketing to raise awareness, trust, and advocacy while safeguarding reputation.

  • Manage the proactive European People & Culture communications plan day-to-day, creating, editing content/copy and/or directing the agency to communicate positive stories, news, and milestones that are aligned to TJX Europe’s strategic priorities and that drive awareness, engagement, trust and advocacy with current and future customers and associates, as well as wider stakeholders
  • Deliver proactive corporate communications plans, content and copy, in close partnership with Subject Matter Experts, to showcase TJX Europe’s People & Culture strategies and initiatives, to showcase TJX Europe’s commitments and build TJX Europe’s profile as a great place to work and shop
  • Deliver People & Culture associate communications plans, content and copy, particularly for I&D, Wellbeing, and Corporate Responsibility & Sustainability to inform, inspire, involve and engage associates
  • Execute, working closely with HR, CR, and Consumer Marketing, the internal and external annual calendar that delivers the tactics required to deliver against the corporate and associate strategies
  • Deliver all associate engagement activity, including events, to support People & Culture goals and priorities, in particular for associate fundraising and donating, partnering with agencies and internal teams
  • Partner with the Reputation and Communications Manager (Corporate) to incorporate all relevant People & Culture content into the corporate social media channel calendar, to enhance awareness and build TJX Europe’s reputation as both a great place to shop and work
  • Partner with the Reputation & Communications Manager (Associate) to leverage the communications community for all People & Culture communications and events
  • Review all relevant corporate disclosure documents, advising partners from a reputational point of view
  • Track and evaluate activity against rigorous KPIs to demonstrate value and conduct ways of working reviews to enable continual learning
The TJX Companies, Inc. logo

The TJX Companies, Inc.

3.6 Glassdoor

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Founded in 1976
Framingham, Massachusetts, USA
53K employees (4,526 in marketing)
65% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
13.1M
Monthly Google Ads Budget
$33.2K
Traffic Source Mix
Search
23.3%
Direct
61.3%
Referral
12.7%
Social
1.7%
Paid
0.8%

Headcount Trend

Current headcount: ~53.3K

Marketing Team

Marketing Team Size
4,090 (8% of company)
Median Career Experience
15 years
Median Tenure
7.4 years
Marketing Roles Posted (Last 30 Days)
2

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