Global Partner and Customer Marketing Manager (Fixed Term)
Athos Commerce
UK (Remote)
In-houseSalaried-FtMid level5+ years exp.
2 days ago
Patient Engagement Manager
London, UK (Hybrid)
Salary Not AvailableMid Level2+ years expFull time
Posted 7 weeks ago
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Job Summary
Own CRM operations and patient lifecycle touchpoints to drive conversions and retention, with cross-functional ownership across marketing, digital, and front-of-house teams.
- CRM and marketing automation: maintain data quality, audiences, and reporting to support lead nurture and conversions.
- Patient engagement and lifecycle: manage callbacks, follow-ups, and communications to lift retention and growth metrics.
- Cross-functional coordination: align with marketing, PR, social, telephony, and AI providers to deliver a seamless patient experience.
Job Description
Responsibilities
- Manage and optimise our CRM system, ensuring data accuracy.
- Oversee patient callbacks and follow-ups to maximise conversions.
- Manage lead funnels and nurture prospective patients.
- Create patient communications and marketing content.
- Produce reports on patient engagement, retention, and growth metrics.
- Coordinate with marketing, lead generation, PR, social media, telephony, and AI providers.
- Lead front-of-house staff to deliver an exceptional patient experience.
Requirements
- Experience with CRM systems, cloud-based platforms, and marketing automation tools.
- Strong communication and copywriting skills.
- Experience supporting lead generation and marketing workflows.
- Highly organised, customer-focused, and results-driven.
- Comfortable working with hybrid or remote teams.
- Calm under pressure with a positive, growth-oriented mindset.
Preferred
- Patient Engagement: 2 years (preferred)
Benefits
- Make a real impact on patient experience and business growth.
- Work with an innovative and supportive team.
Revere Clinics
“At Revere, we’re not just about skin deep solutions. We’re about deep rooted science, character building and a touch of confident audacity.”Since opening our first clinic on Harley Street in 2011, we have remained committed to delivering unparalleled professionalism, safety, and satisfaction to every patient. Revere is more than a clinic, and we offer more than just treatments. We pride ourselves on our innovation, and we are world renowned for starting industry trends and housing the latest and greatest technologies. At Revere, we respectfully challenge the face of convention, and when the rulebook doesn’t fit, we craft our own. It’s all about delivering unparalleled experiences tailored just for our patients.
Traffic Signals
Monthly Visitors
4.9K
Traffic Source Mix
Search
61.9%
Direct
23.8%
Referral
6.2%
Social
6.9%
Paid
1.1%
Headcount Trend
Current headcount: ~4
