Responsibilities

• Develop, own, and deliver our marketing strategy, plan it, run it, adjust it when it's not working
• Style and sell to clients who've booked showroom appointments, earning commission on top of your salary for sales you make
• Create content yourself, ideas through to filming and shooting video and photos, not just directing someone else
• Manage Klaviyo, which is both our email platform and our CRM, no enquiry or lead should be left unlogged or unfollowed-up; you'll analyse conversion, not just send campaigns
• Manage and improve our Shopify website, including product and collection pages
• Edit images with Adobe Suite, good knowledge of photoshop is essential
• Plan and run Facebook Ads campaigns and report on performance
• Write blogs in your own voice (not AI-generated) that support SEO
• Manage on-page SEO ,our agency handles technical SEO separately
• Grow our presence on Etsy and Pinterest

Requirements

• A genuine eye for style, dressing a styling customers
• Confidence creating content yourself, from idea through to filming
• Marketing strategy experience, you'll own the "why" as well as the "how," not just execute a brief
• Excellent organisation and forward planning, you'll need to structure your own time across a genuinely varied workload
• Exceptional customer service, including confidence handling occasional complaints calmly and professionally
• A strong work ethic, can-do attitude, and positive demeanour, essential in a small team
• Strong working knowledge of Klaviyo, ideally, plus Shopify, Google Analytics, and Facebook Ads
• Comfortable on a Mac and naturally well organised digitally
• Comfortable working independently with real autonomy, rather than needing frequent direction, is resourceful and has initiative
• Experience in fashion, retail, or another style-led brand is an advantage

Preferred

• Experience in fashion, retail, or another style-led brand is an advantage

Benefits

• Employee discount
• Free parking
• Sick pay