Marketing Services Operations Coordinator (12-month FTC)

London, UK (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Coordinate and improve marketing production by refining briefs with Marketing, managing Agile delivery, and acting as the go-between for Marketing and production to keep timelines, scope, and governance on track.

  • Refine briefs with Marketing to make them actionable and Agile-ready.
  • Schedule and balance tasks across Content, Creative, and Digital teams to meet priorities.

Job Description

Responsibilities

  • Evaluate incoming briefs for clarity and completeness. Collaborate with Marketing stakeholders to refine briefs, ensuring they are actionable and aligned with Agile delivery principles.
  • Maintain and manage the workflow platform. Prioritise tasks based on urgency, business impact, and team capacity, using Agile methodologies to support iterative delivery and continuous improvement.
  • Schedule and assign tasks across Content, Creative, and Digital teams, balancing demand with available resources.
  • Act as the central point of contact between Marketing and production teams. Ensure all stakeholders are informed of timelines, progress, and any changes to scope or priorities. Steer communications around and adoption of processes and governance.
  • Support the ongoing optimisation of the workflow and digital asset management platform through liaison with the platform provider. Focussing on tooling, templates, DAM and automation features.

Requirements

  • Minimum of three years in marketing functions in a complex, international business environment, ideally within a consultancy or professional services firm.
  • At least 2 years of hands-on experience using a digital workflow and asset management platform.
  • Strong organisational skills with the ability to manage multiple projects simultaneously.
  • Proven track record of applying Agile project management principles in a content or marketing production environment
  • Excellent verbal and written communication skills; able to translate between creative, technical, and business stakeholders.
  • Analytical and problem-solving mindset with a focus on removing blockers and maintaining delivery momentum.
  • High attention to detail to ensure quality and consistency across deliverables.
  • Proficiency in project management and traffic management tools, with a strong understanding of Agile workflows and digital asset management best practices.

    Benefits

    • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
    • We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
    • Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
    • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process
    • Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status
    • If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
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    Control Risks

    3.6 Glassdoor

    Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, we provide the insight and intelligence needed to stay on track, realise opportunities and grow.

    Founded in 1975
    London, England, GBR
    3.4K employees
    72% recommend to a friend
    78% CEO approval

    Traffic Signals

    Monthly Visitors
    122.7K
    Monthly Google Ads Budget
    $5.9K
    Traffic Source Mix
    Search
    52.7%
    Direct
    37.4%
    Referral
    6.8%
    Social
    1.8%
    Paid
    1.1%

    Headcount Trend

    Current headcount: ~3.4K

    Funding

    Last Raise
    Private Equity, 15 years ago

    Funding History

    • Mar 2011
      Private Equity
    • Jan 1995
      Private Equity

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