Marketing Manager

London, UK (On-site)

$47K/yr - $69K/yr (Est.)Mid Level4+ years expFull time

Posted 7 weeks ago

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Job Summary

Own cross-channel hospitality marketing with multi-brand openings, a fast moving calendar, and tight creative briefs, aligning guest experience with business goals while protecting brand identity.

  • Drive integrated campaigns across digital, social, CRM, PR, influencer activity, partnerships, and in-venue touchpoints.
  • Own openings, launches, pop-ups, and collaborations from concept to execution while coordinating brand calendars.
  • Collaborate with founders, chefs, ops and venue teams to fuse marketing with guest experience and business objectives.

Job Description

Responsibilities

  • Develop and deliver integrated 360° marketing campaigns spanning digital, social, CRM, PR, influencer activity, partnerships, and in-venue marketing.
  • Lead marketing for new openings, launches, pop-ups, and collaborations from concept through execution.
  • Manage multiple brand calendars and campaigns simultaneously in a fast-paced environment.
  • Brief and manage creative partners, including designers, photographers, videographers, agencies, and content creators.
  • Own website, CRM, and in-venue communications while collaborating on social and paid media activity.
  • Partner with founders, chefs, operations, and venue teams to align marketing with business objectives and guest experience.
  • Manage budgets, track campaign performance, and contribute to reporting and analysis.
  • Continuously elevate brand standards, creative output, and tone of voice across all channels.

Requirements

  • Bring 4+ years' experience in hospitality, food & beverage, lifestyle, or consumer brand marketing, ideally across multiple brands or a multi-site environment.
  • Are Brand-focused with a strong eye for detail and a passion for creative excellence.
  • Have proven success delivering integrated marketing campaigns, from brand launches and openings to always-on activity.
  • Bring experience managing and protecting brand identity across multiple channels and guest touch points.
  • Possess strong project management skills, with the ability to manage multiple campaigns, stakeholders, and deadlines simultaneously.
  • Are highly confident briefing and managing creative agencies, designers, photographers, videographers, and content creators.
  • Are commercially minded, comfortable managing budgets, analysing performance, and using insights to inform decisions.
  • Are a collaborative and organised self-starter who thrives in a fast-paced environment.
  • Are passionate about food, hospitality, culture, and building exciting consumer brands.

Benefits

  • Refer a friend bonus
  • Internal wage advance facility to instantly access the wages you’ve earned
  • A restaurant recognition budget for Birthday goodies and career milestones
  • 50% off food in our restaurants for you and your loved ones
  • 50% off food in JKS restaurants within Arcade for you and your loved ones
  • Access to counselling, remote GP/physio services, legal advice and more through
  • Hospitality Action 24 hours a day, 365 days of the year
  • Summer and Christmas team parties where we all down tools and have some fun!
Arcade logo

Arcade

Arcade is a food and beverage platform designed to bring bold culinary brands to life across iconic locations. Each Arcade features a curated mix of restaurants, bars, and counter-style kitchens in immersive, design-led spaces.The brand launched in 2022 with Arcade Tottenham Court Road, followed by Arcade Battersea in 2023, with seasonal residencies on the River Thames as ArcadeX.

Founded in 2022
London, England, United Kingdom
123 employees (9 in marketing)

Traffic Signals

Monthly Visitors
27K
Traffic Source Mix
Search
63.4%
Direct
25%
Referral
9.9%
Social
0.7%
Paid
1%

Headcount Trend

Current headcount: ~123

Marketing Team

Marketing Team Size
5 (4% of company)