Responsibilities

• Support the planning, creation and delivery of marketing campaigns and promotions.
• Create content for social media, email marketing and ecommerce channels.
• Support product launches, seasonal campaigns and key trading periods.
• Liaise with our external digital marketing, website development and franchisors.
• Identify trends, opportunities and customer insights to support future content creation, scheduling and marketing strategy.

Requirements

• Experience in marketing, content creation, ecommerce or a related role.
• Strong communication, copywriting and organisational skills.
• Comfortable creating content for social media and digital marketing channels.
• Experience with email marketing platforms, ideally Klaviyo.
• Familiarity with Shopify or ecommerce platforms.
• Commercially minded with an interest in understanding customer behaviour and marketing performance.
• Able to work independently while collaborating effectively with colleagues and external partners.
• Regular attendance at our Richmond office and store will be required for content creation, planning and collaboration.

Preferred

• Klaviyo CRM
• Shopify/ Square
• Canva
• CapCut or Adobe Creative Suite
• Google Analytics/ Meta Business Suite