Responsibilities

• Campaign Delivery: Under the guidance of the Marketing & Digital Officer, assist with the delivery of marketing campaigns and seasonal promotions.
• Digital and Social Media: Create, schedule and publish engaging content across all social channels. Contribute content creation ideas and suggestions and assist the Marketing & Digital Officer in developing engaging social media content plans. Monitor comments, messages and visitor interactions to maintain a positive online presence and responding in line with brand tone. Capture on-site content to support campaigns.
• Website and Email: Regularly update website pages, event listings, content and blogs ensuring accuracy and consistency. Support email campaign creation including email builds, copywriting, asset preparation, list management and scheduling. Assist with monitoring digital performance metrics.
• Design and Creative Support: Under the guidance of the Design & Studio Manager, create and resize design assets for digital and print use, campaigns, events and on-site signage, ensuring all content meets platform specifications and adheres to brand guidelines.
• PR and Media Relations Support: Support on-site PR activity including media visits, photography sessions and press events ensuring they have a positive and well‑organised experience. Coordinate and assist with logistics for interviews, filming and photography opportunities. Ensure the external PR agency receives required assets and information, help prepare press information, gather quotes, and maintain media lists. Coordinate with internal teams to gather stories, updates and content opportunities.
• Visitor Engagement and Events: Support the planning and delivery of on-site visitor engagement events that enhance the guest experience and support campaign objectives. Provide marketing support for event promotion, content capture and on-the-day coordination.
• Administration and Coordination: Maintain organised folders of images, videos and design files. Assist with gathering analytics and preparing reports.

Requirements

• Strong organisational skills and attention to detail.
• Confident communicator with excellent interpersonal skills.
• Experience using social media platforms in a professional or semi‑professional capacity.
• Basic design skills (e.g., Canva, Adobe Express, Photoshop).
• Willingness to work occasional evenings/weekends during events.

Preferred

• 1 – 2 years experience in a marketing, communications or PR role.
• Interest in tourism, culture, or visitor attractions.
• Photography or videography skills.

Benefits

• Cycle to work scheme
• Discounted or free food
• Enhanced maternity leave
• Free parking
• On-site parking
• Sick pay
• Store discount