Responsibilities

• Website Support : execute routine website updates and general edits across our digital platforms, keep pages current and accurate.
• Ticketing Management: Handle ticketing requests, including refunds and complimentary tickets, ensuring a seamless experience for customers. Support outreach initiatives to local golf courses and schools
• Financial Administration: Manage invoices and purchase orders (POs) using Workday / Create, track, and reconcile POs and invoices, ensuring accuracy and alignment with budgets / Collaborate with finance teams and vendors to resolve discrepancies or delays promptly.
• Market Research: Conduct research (including on competitors and adverting opportunities), translating insights into actionable marketing strategies.
• Reporting: Help pull together reports, utilise tools such as Google Analytics to monitor and report on the effectiveness of campaigns, providing actionable insights.
• Cross-Functional Collaboration: Work closely with marketing and commercial team, to plan and launch campaigns that support sales strategies.
• Sales Pipeline : Manage a sales pipeline of prospective customers using Legends Tour CRM tool (Monday.com) and assist with inbound playing experience enquiries.
• Amateur Experiences : Assist the Legends Tour delivery team to ensure smooth delivery of experiences at each event.
• Business Development : Work with the Legends Tour Marketing team to increase awareness and inbound sales enquiries, including events, PR and paid media spend.
• Continuous Improvement : Review and coordinate feedback from the experiences and members, to then amend product design and delivery accordingly.

Requirements

• Education: Currently at University studying a course which is relevant to the role description.
• Technical Skills: Knowledge of marketing principles, including web, email, social media marketing and AI.
• Analytical Skills: Strong analytical mindset with attention to detail. Ability to interpret data and provide actionable insights.
• Industry Knowledge: An understanding of brand dynamics and consumer trends. Awareness of the golf industry would be an advantage.

Preferred

• Awareness of the golf industry would be an advantage.
• Passion for Sports : A passion for sports, particularly golf, is beneficial.