Marketing & Clinic Coordinator

Seaham, Sunderland, UK (Hybrid)

Salary Not AvailableMid LevelPart time

Posted 3 weeks ago

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Job Summary

Own multi-channel clinic marketing programs from strategy to execution, coordinating content and campaigns for treatments, courses, and events with internal teams and external partners.

  • Campaign ownership: plan and run social, email, and partner campaigns that drive bookings and engagement.
  • Lifecycle focus: build client reactivation and retention campaigns and govern communications.
  • Measurement cadence: track simple performance reports and adjust based on early results.

Job Description

Responsibilities\n- Support the development and implementation of marketing strategies to promote clinic treatments, academy courses, events and other services\n- Plan and coordinate promotional campaigns across social media, email and other marketing channels\n- Support both client-facing and business-to-business marketing campaigns\n- Create and manage client reactivation, retention and promotional campaigns\n- Help create newsletters, automated email sequences and launch campaigns\n- Monitor the performance of marketing activity and prepare simple reports to identify what is working\n- Research industry developments, social media trends and competitor activity to identify new marketing opportunities\n- Work with internal team members and external partners to ensure marketing campaigns are delivered consistently and on time\n- Maintain organised records of marketing campaigns, content plans and client communications\n- Manage project timelines and ensure marketing tasks are completed within agreed deadlines\n\nRequirements\n- Previous experience in marketing, social media, administration or a similar role\n- Confident recording and creating video content in a professional environment\n- Experience creating and editing Reels or short-form video content\n- A strong understanding of Instagram and current social media trends\n- Excellent written and verbal communication skills\n- Strong organisational, project-management and time-management skills\n- Ability to manage multiple tasks and priorities at the same time\n- Professional, friendly and confident when communicating with clients\n- Able to work independently, use initiative and take ownership of responsibilities\n- Excellent attention to detail\n- Reliable, proactive and comfortable working in a busy and varied environment\n- Good computer and general IT skills\n\nPreferred\n- Previous experience working within an aesthetics, beauty, skin, healthcare or clinic environment\n- Experience using Canva and video-editing applications such as CapCut\n- Experience using email marketing platforms\n- Experience managing social media accounts for a business\n- Experience using booking systems, CRM platforms or clinic-management software\n- Confidence using Microsoft Word, Excel and PowerPoint or Google Workspace\n- Experience preparing reports, presentations or analysing basic marketing data\n- Knowledge of business-to-business marketing\n\nBenefits\n- Part-time hours with the opportunity to increase to full-time\n- A varied and exciting position within a growing business\n- Opportunities for training and professional development\n- A supportive and friendly working environment\n- The opportunity to contribute ideas and make the role your own\n- Exposure to marketing, events, aesthetics, skin and business development\n- Career progression as the clinic and wider business continue to grow\n- Reasonable travel and accommodation expenses for approved business trips will be covered by the company