Marketing Automation Manager (12‑Month Fixed‑Term Contract) at | Hounslow, UK

Marketing Automation Manager (12‑Month Fixed‑Term Contract)

Hounslow, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 1 month ago

The other 99% submit and hope. You're about to do something different.

Own the Marketing Cloud Engagement automation roadmap and governance to drive measurable impact with cross-functional Sales alignment.

Own the Marketing Cloud Engagement roadmap and governance, prioritising optimisations, integrations, and new capabilities to drive measurable outcomes.
Lead end-to-end automation from requirements to implementation with Sales and Marketing, translating needs into scalable process and configuration.
Define funnel stages, lead management, nurtures, scoring, reporting, and data model alignment with Sales Ops for clean handoffs.

Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience.
Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement.
Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud–Marketing Cloud data model.
Manage and govern platform delivery and operations, including day-to-day oversight of third‑party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness.
Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities.
Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test‑and‑learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance.

Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy.
Salesforce Marketing Cloud Engagement certified, demonstrating validated expertise in enterprise‑grade marketing automation platforms.
Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement.
Hands-on experience building and configuring solutions in Marketing Cloud.
Expertise in funnel strategy, lead management, nurture design, and campaign reporting.
Familiarity with data governance, GDPR, PECR, and privacy-by-design principles.
Excellent project management skills and ability to manage third-party agencies effectively.
Strong analytical and problem-solving skills with a strategic mindset.
Ability to communicate complex concepts clearly to technical and non-technical stakeholders.

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business.