Responsibilities

• Lead how OS identifies, assesses and prioritises growth opportunities across multiple markets.
• Develop and maintain a consistent framework for evaluating opportunities and tracking performance.
• Bring together customer, market and sales insight to support evidence-led decision making.
• Lead the Market Operations & Intelligence team and capability, including Product Operations and Insights.
• Provide visibility of opportunities across the organisation, helping identify what is working, where value is being created and where intervention may be required.
• Establish governance and decision-making processes that improve focus, pace and accountability.
• Work closely with Product, Customer and Market teams to align growth opportunities with product development and organisational priorities.
• This role combines commercial strategy, market insight, operational leadership and stakeholder influence. Working across Product, Customer and Markets teams to ensure opportunities are assessed consistently, supported by evidence and aligned to organisational priorities.
• Lead, develop and inspire teams to deliver growth opportunities and performance targets.

Requirements

• Strong experience in commercial strategy, market development, growth, product strategy or a related discipline.
• Proven experience of identifying, assessing and progressing commercial opportunities using evidence, insight and sound judgement.
• Experience using customer, market and performance data to inform decisions, challenge assumptions and improve outcomes.
• Strong commercial acumen and the ability to assess opportunity viability, trade-offs and investment priorities.
• Experience working across Product, Customer and commercial functions to align activity around shared goals.
• Strong stakeholder management and influencing skills, with the ability to build alignment and make progress in complex environments.
• Experience leading teams, capabilities or cross-functional initiatives, setting direction and driving performance.
• The ability to prioritise effectively, bring clarity to competing demands and maintain focus on what delivers the greatest value.
• A structured, outcome-focused approach with the ability to balance strategic thinking and operational delivery.

Benefits

• Salary – £67,779 - £79,076 (dependent on experience)
• Performance related bonus up to 10%
• A competitive pension scheme (OS contributes up to 12.07%)
• 28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 years
• Enhanced family leave, including up to 12 weeks paid partner (paternity) leave
• Free subscription to OS Maps
• Access to online learning platforms
• Coaching and Mentoring schemes
• Plus, a suite of excellent additional perks and benefits
• At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like