Responsibilities

• Content Creation & Localisation: Develop and adapt user-facing assets (how-to guides, email campaigns, site banners, slide decks) tailored to diverse audiences.
• Seller Research & Insights: Conduct interviews, design surveys, and synthesise insights to identify seller pain points and opportunities.
• Campaign & Documentation Support: Prepare internal playbooks, support campaign launches, and track key performance metrics.
• Mass Seller Management: Engage small- to medium-sized sellers through scalable channels (e.g., webinars, calls, seller groups) to drive retention.
• Feedback & Continuous Improvement: Gather and analyse seller feedback through scalable methods (e.g., surveys, support trends) and share insights with product, operations, and solutions teams.
• You’ll work closely with cross-functional partners — including Product, Operations, and Regional Marketing — to ensure all content is accurate, engaging, and impactful.

Requirements

• Currently pursuing a Bachelor’s degree or above
• Available for a full-time internship
• Strong organisational skills and ability to manage multiple tasks with attention to detail
• Skilled in designing marketing automation and analytics reports.
• Excellent written and verbal communication skills in English.

Preferred

• 2+ years of experience in channel marketing, seller enablement, or B2B partner programmes, ideally in eCommerce logistics or a marketplace environment.
• Strong bias for action, with a track record of personally driving projects from start to finish.
• Experience managing both internal alignment and external seller communications.
• Skilled in cross-functional collaboration, especially with marketing, pricing, finance, product, and ops teams.
• Familiar with Figma and Canva