Responsibilities

• Write engaging product descriptions and assist with blog content.
• Upload products and content to our Shopify website.
• Create photo and video content for our website and social media.
• Take ownership of one of our social media channels.
• Respond to customer enquiries with friendly, knowledgeable service.
• Support the wider team with order fulfilment and day-to-day operations when required.

Requirements

• Has a passion for sewing, fabrics and creativity.
• Is a confident writer with excellent attention to detail.
• Communicates well and enjoys helping customers.
• Is happy to appear in photos and videos.
• Is proactive, adaptable and eager to learn.
• Enjoys working collaboratively and taking initiative.
• Can confidently switch between creative and administrative tasks.

Preferred

• Experience with Canva, CapCut, Adobe Creative Suite or similar.
• Photography, video editing or content creation experience.
• Social media management experience.
• Experience using Shopify or another e-commerce platform.
• A basic understanding of SEO.