Head of Creative Services

London, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 1 month ago

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Job Summary

Own end-to-end global luxury production for campaigns and content, balancing brand equity with scalable, cross-functional workflows.

  • Lead production across pre to post, coordinating with channel owners to integrate creative into launches.
  • Build governance, calendars, and tooling to improve transparency, speed, and accountability.
  • Partner with external partners while ensuring brand guidelines and rights are secured.

Job Description

Responsibilities

  • Own and manage the global creative services workflow across campaigns, product launches and content initiatives.
  • Build and implement clear processes, timelines and governance frameworks to ensure efficient cross-functional collaboration.
  • Establish and maintain production calendars aligned to seasonal milestones and commercial priorities.
  • Introduce workflow optimisation tools and reporting systems to improve transparency and accountability.
  • Develop and manage RACI frameworks for campaign signoffs and approvals.
  • Lead in-house production of global campaigns and brand content, ensuring excellence from concept to delivery.
  • Manage all stages of production: pre-production, shoot execution, post-production, retouching, adaptation and asset delivery.
  • Oversee budget planning and cost control across all productions.
  • Ensure all assets meet luxury production standards and align with brand guidelines.
  • Supervise content versioning and localisation for regional markets.

Requirements

  • Significant experience in creative services or production leadership within a global luxury fashion or lifestyle brand.
  • Proven track record delivering high-profile, multi-channel campaigns.
  • Strong operational acumen with deep understanding of production workflows.
  • Experience managing both in-house production teams and external agencies.
  • Financial fluency in managing production budgets.
  • Exceptional organisational and stakeholder management skills.
  • Calm, solutions-oriented leader with high aesthetic standards.
Jimmy Choo logo

Jimmy Choo

3.6 Glassdoor

Jimmy Choo is a British fashion house, encompassing a complete luxury accessories brand. Founded in London in 1996, Jimmy Choo has evolved from iconic shoes into handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.CEO Hannah Colman and Creative Director Sandra Choi share a vision to nurture one of the world’s most treasured luxury brands. Glamorous, timeless, playful, distinct – Jimmy Choo products represent fine Italian craftsmanship and are unsurpassed for their quality and detail.Jimmy Choo is part of the Capri Holdings Limited fashion luxury group. The world-renowned brand has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide.If you are interested in a job in the UK or the rest of the world, please send your CV to the following address:europerecruitment@jimmychoo.comFor US jobs, please send your CV to:usrecruitment@jimmychoo.com For Asia jobs, please send your CV to:asiarecruitment@jimmychoo.com For Japan jobs, please send your CV to:recruitjapan@jimmychoo.comDiversity and inclusion are embedded in the DNA of Jimmy Choo. We foster an inclusive environment where employees and customers of diverse backgrounds are welcomed, valued and celebrated. We are proud of our commitment to diversity, equality and inclusion, and we will continue to advance these principles wherever we do business. Our doors are open to all.

Founded in 1996
London, England, GBR
2K employees (266 in marketing)
63% recommend to a friend
84% CEO approval

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Traffic Signals

Monthly Visitors
1M
Monthly Google Ads Budget
$51.1K
Traffic Source Mix
Search
52.7%
Direct
38.4%
Referral
3.9%
Social
3.6%
Paid
1.2%

Headcount Trend

Current headcount: ~2K

Marketing Team

Marketing Team Size
169 (9% of company)
Median Career Experience
7 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
4

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