Growth Operations Manager

Hampshire, UK (On-site)

£40K/yr – £50K/yrMid Level4+ years expFull time

Posted 6 days ago

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Job Summary

Own the data, attribution, and reporting infrastructure to drive marketing and revenue growth, including a unified data architecture, multi‑touch attribution, Martech stack strategy, growth experiments, and cross‑team reporting, with a focus on data integrity and sales alignment.

Own the single source of truth for pipeline data and reporting
Build and maintain the attribution framework linking marketing to pipeline and closed deals
Lead the growth experiment engine and layered marketing reporting cadence

Job Description

Responsibilities

Build and own the single source of truth for marketing and revenue data - Design and maintain a unified data architecture to provide a single, agreed view of pipeline performance — connecting Website, HubSpot, paid platform data, and any intent tools into one coherent reporting system. Ensure every pipeline and attribution conversation at Rocksteady starts from a shared baseline that all functions trust and use.
Design and maintain multi-touch attribution models across the B2B and B2E education buying journey - Build the attribution framework that connects marketing activity to pipeline and closed-won deals. Ensure the attribution methodology is documented, defensible and updated as channel mix and buyer behaviour evolve.
Own the marketing technology stack strategy — evaluating, procuring, and retiring tools - Act as the strategic owner of the MarTech stack, auditing and advising which tools Rocksteady should use and how they integrate. Support with the business case for new technology investment, define integration architecture and provide direction on how each tool should be configured and maintained.
Build and run the growth experiment engine infrastructure across the team - Build and maintain the operational infrastructure, including the shared experiment backlog, ICE scoring model, hypothesis documentation templates, results tracking, and the briefing process. Ensure experiment learnings are captured, distributed, and rolled into future strategy.
Build and run the layered marketing reporting cadence - Own the marketing reporting framework from weekly channel performance against targets through to monthly pipeline reviews. Make the case for marketing as a growth engine, not a cost centre.
Own the website as a conversion and data infrastructure asset – Manage the website data layer so that traffic, behaviour, and conversion metrics flow accurately into the broader reporting system. Act as the marketing team's primary liaison with any web development or agency resource, ensuring website changes serve wider team objectives.
Drive sales and marketing alignment through shared data and shared accountability - Own the operational infrastructure that collapses the wall between marketing and sales, including shared dashboards accessible to both functions, aligned definitions of pipeline stages and a shared set of metrics.
Develop data integrity and segmentation - Maintain the integrity of ICP data across all systems, ensuring account and contact records in HubSpot and the CRM are accurately segmented.
Thrive in a collaborative environment -balancing a commitment to high standards with the ability to build strong relationships and work effectively across teams, remaining curious, adaptable, and responsive to the changing needs of the business

Requirements

Minimum 4 years of experience in growth operations, marketing operations, revops or marketing analytics
Has built or operated within a structured growth or marketing experiment programme
Has owned or overseen the data quality and segmentation architecture in a B2B CRM
Has experience planning and implementing effective analytics and tracking across platforms.
Has produced or contributed to senior leadership marketing reporting - translating channel data and pipeline metrics into a commercial story that non-marketing stakeholders can act on
An understanding of SEO/AEO is desirable.
Has evaluated, advised on and managed some or all of the marketing technology stack
Values-driven and motivated by the opportunity to contribute to a mission-led organisation.
Passion for education and/or music a bonus!

Benefits

35 hour working week
28 days holiday plus bank holidays
Long service awards including an additional 4 weeks’ pay after 5 years
Free onsite parking
Personal development opportunities
Comprehensive benefits package including discounts on everyday purchases, free 24/7 GP service.
Enhanced maternity and paternity pay.
Celebratory staff away-days, Christmas parties and social events.
Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK.

Rocksteady Music School

Every week, 130,000 children across 4,500+ primary schools pick up an instrument in their Rocksteady band lesson. For each of those children, what comes next - the confidence, sense of belonging, improved attendance, and readiness for secondary school - drives everything we do.We're the UK's largest provider of in-school band-based learning, and the country's largest employer of full-time musicians. That scale gives us something unique - and it's what we care about most: genuine insight into what music education does for children, and how we can make sure every child gets that chance, regardless of their circumstances.For headteachers, SENCOs, MAT leaders and everyone working to give children the best possible start – this is where we share what we're learning from our research, our school partners, and the children themselves.

Liphook, England, GBR

313 employees (159 in marketing)

www.rocksteadymusicschool.com