Responsibilities

• Identify and develop organic growth opportunities across the Defence portfolio, working with existing customers, operational teams and internal stakeholders.
• Support contract managers and delivery teams to identify, qualify and progress in-contract growth opportunities.
• Manage Defence framework activity, maintaining visibility of opportunities, coordinating submissions and ensuring governance requirements are met.
• Maintain accurate opportunity pipelines and reporting through MS Dynamics and other internal systems.
• Coordinate governance activities, including gate reviews, reporting and compliance with the Serco Management System (SMS) and Defence Growth Protocol.
• Work collaboratively with bid teams, technical specialists and operational colleagues to shape compelling customer solutions.
• Build and maintain strong relationships with Defence customers, internal stakeholders and SME partners.
• Represent Serco at customer meetings, conferences and industry events to help promote our Defence capabilities.
• Capture and apply lessons learned to continuously improve future opportunities and delivery.

Requirements

• Experience working within the UK Defence sector.
• Experience identifying, developing or managing business growth opportunities within existing customer accounts or contracts.
• Knowledge of public sector procurement processes and framework agreements.
• Experience managing opportunities, projects or bids through structured governance processes.
• Strong stakeholder management skills with the ability to influence across a complex, matrix organisation.
• Experience using CRM or opportunity management systems such as MS Dynamics.
• Excellent communication, organisational and relationship-building skills.
• The ability to manage multiple priorities while maintaining attention to detail.

Benefits

• Hybrid working.
• Competitive salary and benefits package.
• Company pension.
• 25 days' annual leave plus bank holidays.
• Opportunities for learning, development and career progression.
• A supportive, inclusive and collaborative working environment.