frog - Marketing Services & Operations - Senior Director

London, UK (Hybrid)

Salary Not AvailableSenior LevelPermanent

Posted 11 days ago

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Job Summary

Own and grow the Marketing Services and Martech practice by leading bids, shaping propositions, and delivering multi-region programs across Strategy, Technology and Operations.

  • Build and lead a high-performing team and client relationships.
  • Drive proposals, scope, budgets and partnerships with vendors.

Job Description

Responsibilities

  • This role is an exciting blend of management consulting skills, mixed with Marketing Technology, Strategy and Operations.
  • You will be a key leader and responsible for growing our high-performing Marketing services team, nurturing top talent and developing strong client relationships.
  • You will lead multiple, and often concurrent marketing bids.
  • You confidently shape attractive commercial propositions and proposals, often responsible for the scope, budget and resources of the project as well as the expectations and satisfaction of the clients.
  • You will lead, manage and deliver on multiple marketing/sector related projects.
  • You will identify and pursue new business opportunities, developing proposals and leading pitches for Marketing Services and Martech related work.
  • You will collaborate with other senior leaders and experts across frog, Capgemini Invent and wider Capgemini, as well as with externals partners and vendors, to create and implement cutting edge solutions for our clients.
  • You will advise tier-one organisations at the cutting edge of the industry, delivering and embedding Marketing Services and Martech capabilities alongside supporting processes, operating models, and governance frameworks.
  • You will analyse and optimize clients’ Marketing Services and Martech stacks, identifying inefficiencies and designing solutions to enhance marketing operations and maximize ROI.
  • You will provide objective insights into the strengths and weaknesses of products, tools, and approaches within the Marketing Services and Martech space.

Requirements

  • Degree educated or equivalent.
  • Significant experience in leading marketing service outsourcing programmes
  • Experience in working with multi-regional teams & global business lines within a matric organisation.
  • Broad Marketing Technology knowledge meaning you’re capable of shaping, selling and delivering Marketing Technology solutions to clients.
  • You have an understanding of AI and Agentic AI tools and how these advances enable the acceleration of marketing services.
  • You understand how to turn a set of business objectives into capabilities and map those capabilities to technical solutions.
  • You have advisory/transformation experience relevant to MarTech.
  • You have a proven track record of selling multifaceted scaled Marketing programmes of work, across Strategy, Technology and Operations.
  • You are competent in at least one, preferably multiple sectors holding tangible relationships at a CXO level.
  • You have experience developing: Marketing shared services, workflow automation, agentic ecosystem builds, global business services operating models, digital twins, cloud computing.

Preferred

  • Experience working with at least one of these platform providers – Adobe, Google, Salesforce, Microsoft and hyperscalers

Benefits

  • We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
  • Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
  • CSR: We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.
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Capgemini

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
670