Responsibilities

• Campaign Planning: Develop and maintain weekly and monthly email-marketing calendars aligned with commercial priorities.
• Email Production: Build and prepare promotional emails, product announcements, newsletters and customer updates.
• Customer Journeys: Create automated communications for welcome, abandoned-basket, post-purchase, re-engagement and retention campaigns.
• Audience Segmentation: Group customers using purchasing activity, engagement, preferences and other approved data.
• Copywriting: Write clear subject lines, preview text, campaign copy and calls to action.
• Creative Coordination: Work with designers and content specialists to prepare campaign graphics, banners and product assets.
• Campaign Testing: Check links, layouts, personalisation, tracking and mobile presentation before launch.
• Performance Analysis: Monitor delivery, open, click-through, conversion, unsubscribe and revenue-related measures.
• A B Testing: Test subject lines, content, offers, send times and audience groups to identify improvements.
• Product Promotion: Coordinate email activity for product releases, seasonal promotions and limited-time offers.

Requirements

• At least 2 years of experience in email marketing, CRM marketing, digital marketing or a related role.
• Experience creating and managing commercial email campaigns.
• Strong copywriting, editing and proofreading skills.
• Understanding of customer segmentation and automated journeys.
• Ability to interpret campaign-performance data.
• Good written and spoken English.
• Strong attention to detail and quality-assurance skills.
• Ability to manage several campaigns and changing deadlines.
• Confidence using spreadsheets, content tools and email-marketing platforms.
• Understanding of customer consent and responsible data handling.

Preferred

• Qualification in Marketing, Communications, Business or a related subject.
• Experience working in e-commerce, online retail or consumer products.
• Familiarity with Mailchimp, Klaviyo, HubSpot, Salesforce Marketing Cloud or a comparable platform.
• Experience building automated customer journeys and triggered campaigns.
• Familiarity with HTML and CSS for basic email editing.
• Experience using Google Analytics or another digital-performance platform.
• Understanding of conversion, retention and customer-lifetime-value measures.
• Experience conducting A B tests and presenting campaign recommendations.

Benefits

• Flexible schedule
• Sick pay