Responsibilities

• Campaign Execution: Plan and execute promotional campaigns (website & marketplaces); coordinate assets with in-house designers and external agencies to brief and deliver campaign assets.
• Lifecycle & Revenue: Support and optimise customer lifecycle journeys including welcome, post-purchase, and re-engagement flows; identify opportunities to improve repeat purchase rate and customer lifetime value.
• Messaging & Performance: Develop clear, persuasive messaging and copy across email, website, and marketplace listings; monitor campaign and lifecycle performance (revenue, conversion, AOV, retention) and report results with structured improvements.

Requirements

• 3+ years’ experience in eCommerce or digital marketing.
• Experience delivering campaigns across web and marketplace environments.
• Understanding of customer lifecycle marketing and retention strategies.
• Strong written communication skills with a clear, persuasive style.
• Ability to manage multiple campaigns and deadlines.
• Commercial awareness — understanding revenue, margin, and customer value.
• Confidence working with data to assess performance and guide decisions.
• Organised, proactive, and comfortable taking ownership of projects.

Benefits

• £30,000 - £40,000 per annum
• 21 days of holiday plus your birthday off
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Sick pay

compensation [ "£30,000 - £40,000 per annum" ] how_to_apply [] about_company [ "At Direct2Market Group, we supply high-quality builders’ hardware across the UK through a range of eCommerce marketplaces and our own brand channels, including tradefit.uk", "We are a fast-growing, data-led eCommerce business. Performance, messaging, and commercial execution matter. We focus on driving measurable growth across multiple channels while improving customer retention and lifetime value." ] other [ "Location: Southend-on-Sea, England, United Kingdom", "Work_arrangement: On-site", "Work_type: On-site", "Hours: 40 Hours Per Week", "Schedule: Monday to Friday, 08:30 – 17:30", "Location: Office-based", "Experience: eCommerce Marketing: 3 years (required)", "Work authorisation: United Kingdom (required)", "Work Location: In person" ]