Responsibilities

• Collaborate closely with the E-commerce Content Manager and E-commerce Content Specialist to provide support for content strategy and execution.
• Develop strong proficiency in the Content Management System to manage content effectively and maintain brand standards across all European websites.
• Coordinate with the E-commerce Content Specialist to construct and schedule campaigns, ensuring alignment with the Global Marketing Calendar across all websites.
• Uphold content standards by ensuring high quality, adherence to brand guidelines, and alignment with target audience preferences.
• Assist the E-commerce Content Specialist in optimising website content to improve sales and conversion rate.
• Conduct routine audits of website content to rectify errors, inconsistencies, and outdated information.
• Assist with Digital Marketing translations coordination.
• Collaborate closely with E-commerce Specialists to provide strategic insights on website content, jointly overseeing all aspects of content operations.
• Ensure proper categorisation and merchandising of product categories across all 9 websites.
• Drive sales through effective management of key SKUs and collections on the e-commerce platform.

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Strong interest in digital and e-commerce trends and best practices.
• Understanding of the retail market and familiarity with luxury.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Understanding of e-commerce KPIs and how they relate to sales performance.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Self-motivated with a proactive attitude and the ability to work independently and as part of a team.
• Commercially minded and extremely driven.

Preferred

• Knowledge of German, Italian, Spanish or French language is a plus.
• Basic knowledge of HTML/CSS.
• Experience of using Content Management Systems (Adobe Experience Manager and/or Salesforce).
• Experience of using Product Management Systems (Salesforce, Algolia, Akeneo).
• Experience of using analytical tools e.g. (Google Analytics, Content Square).

Benefits

• DEIB are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
• We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being.
• We also offer competitive pay, medical, dental, and eyecare, pension plans, paid time off, alongside other meaningful employee offerings.