Responsibilities

• Own global ecommerce strategy across DTC and marketplace channels
• Drive revenue growth, conversion rate, AOV, and profitability across all markets
• Lead platform strategy across Shopify, Amazon, and supporting ecommerce tools
• Partner with Performance, Finance, Sales, and Operations on forecasting, planning, and revenue performance
• Define and maintain global ecommerce KPIs, reporting standards, and performance benchmarks
• Build and lead Gozney’s global ecommerce centre of excellence
• Oversee global CRO and testing strategy across all ecommerce experiences
• Develop scalable experimentation frameworks, reporting standards, and shared learnings across regions
• Ensure site experience, UX, merchandising, and conversion standards align with brand and commercial priorities
• Partner with Technology and Product teams on platform improvements and ecommerce roadmap priorities

Requirements

• 10+ years of ecommerce experience, including leadership responsibility within a DTC or consumer brand environment
• Proven experience owning ecommerce revenue performance across multiple markets or regions
• Strong expertise in Shopify, CRO, merchandising, ecommerce analytics, and experimentation strategy
• Experience leading ecommerce operations across both DTC and marketplace channels preferred
• Strong commercial and analytical mindset with the ability to translate data into action
• Experience building and leading distributed or cross functional teams
• Comfortable operating in fast paced, high growth environments
• Strong communication and stakeholder management skills
• Passion for customer experience, premium products, innovation, and brand building

Benefits

• Competitive salary, bonus scheme, Pension, benefits, and pizza!
• Flexible paid time off including 26+ days holiday
• Enhanced parental leave
• Fun hybrid work environment – 3 days a week in our Bournemouth office
• Free oven and Friends and Family discount on Gozney products