Director, Client Planning

UK (On-site)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 2 months ago

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Job Summary

Own the client media strategy and ensure a unified, high-velocity delivery loop across planning, execution, and innovation; translate strategic frameworks into measurable media outcomes with cross-team collaboration.

  • Media Planning & Budget Governance: allocate across channels based on performance data.
  • Client Leadership & Delivery: shepherd outputs from practice teams into a cohesive strategy and client experience.
  • Innovation & Delivery Excellence: raise standards and drive testing that scales across client programs.

Job Description

Responsibilities

  • Owns the annual and quarterly media plan. Decides budget allocation across channels based on performance data.
  • Acts as the conductor of the client. Briefs practice teams and ensures their outputs ladder up to your central strategy.
  • Accountable for overall client performance across all practices and KPIs.
  • Ensures d2d client interactions with Brainlabs are excellent, and that practice interactions feel like a single, unified team.
  • The primary day-to-day strategic advisor to the client. Translates the Strategy Framework into media reality, partnering with Strategy and Data Directors.
  • Responsible for both the floor (delivery standards) and the ceiling (innovation and intention), leveraging technology to deliver both at scale.
  • Manages scope delivery, ensures the team is neither over nor under servicing, and supports pitching for new business.
  • Leads and co-ordinates the innovation and testing agenda for their clients.

Requirements

  • 8+ years' experience delivering full-service media solutions to clients within a vertical specialism.
  • Proven client leadership skills - a trusted adviser to multiple senior stakeholders.
  • Strong knowledge of how marketing and cross-media channels directly drive client KPIs.
  • A great storyteller and presenter with proven pitch experience.
  • A natural problem solver who translates client challenges into real media solutions.
  • Understanding of how end-to-end full-service media agencies deliver integrated solutions.
  • Organised and proactive - adept at using tech and process to run your team effectively.
Brainlabs logo

Brainlabs

3.5 Glassdoor

Hi! We're Brainlabs, an integrated media agency on a mission to make marketing more scientific. We built Brainlabs borrowing the best and most applicable parts of the scientific approach. We hired Smart people (The Brains) to develop breakthrough hypotheses, then put every idea through proper experimental conditions using our validation engine (the Labs).We pioneered the use of AI in advertising, which combined with the scientific approach, has propelled us to scale from a single employee to over 1,000 team members, becoming one of the fastest-growing independent media agencies globally. Today, we serve as a media agency of record for results-driven advertisers with total media spend ranging from $10M-$250M—companies like Capital One, Bozzuto, UNICEF USA, and Hornblower Group.

Founded in 2012
New York, New York, USA
1K employees (304 in marketing)
65% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
34.8K
Traffic Source Mix
Search
44.6%
Direct
41.5%
Referral
8.8%
Social
3.7%
Paid
1.1%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
284 (27% of company)
Median Career Experience
10 years
Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Last Raise
Private Equity, 2 years ago

Funding History

  • Sep 2023
    Private Equity
  • Mar 2019
    Private Equity

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