Responsibilities

• To support the DM Officer in the day to day management of multiple IG campaigns, ensuring the delivery is on time and within the budget set.
• To be the day to day contact for internal and external agencies and stakeholders throughout campaigns.
• To help collate and effectively maintain all details surrounding each IG campaign to effectively allow analysis and reports on each one.
• To support the DM Officer in time bound projects as and when necessary.
• To be the first contact for campaigns, responsible for the day to day delivery of appeals and help carry out evaluation
• To support the DM Officer to ensure all IG campaign activities are carried out on time, within budgets, and to agreed standards.
• To work effectively with external suppliers, creative agencies, printers and fulfilment houses to ensure the deadlines are adhered to
• To help ensure all campaigns are effectively recorded to allow for detailed analysis for future campaigns.
• To support the DM Officer in establishing excellent and appropriate written and verbal communications, including proof reading and copy amends where needed.
• To work effectively and collaboratively across all departments (under the supervision of the DM Officer) and other related staff to ensure effective and consistent communications

Requirements

• A knowledge of how direct marketing campaigns work, the details within each campaign that need to be met and monitored to ensure a successful mailing.
• Working with the DM Officer, external and internal stakeholders, suppliers and other agencies to delivery direct marketing campaigns effectively and on time
• How to plan, schedule, allocate and monitor multiple campaigns efficiently
• How to monitor and ensure the budgets set for each activity are within agreed limits
• Strong communication skills including written (and email) and on the phone
• Excellent attention to detail with a good eye for copywriting and proofreading skills
• Good general IT skills including Word & Excel and some CRM experience required
• Ability to work under pressure, meeting tight deadlines and working on multiple campaigns
• Good relationship building skills and an ability to work across teams creating strong internal networks
• A consultative approach to solving problems

Benefits

• Company pension
• Free flu jabs
• Sick pay
• Work from home