Responsibilities

• Lead senior client relationships across regions and business units, acting as a trusted and consistent primary point of contact
• Set the standard for high‑quality client servicing, ensuring clarity, responsiveness, and confidence at every stage
• Own end‑to‑end communication across clients and internal teams, shaping clear status updates and reporting narratives
• Orchestrate integrated campaign delivery across strategy, account management, and channel specialists
• Ensure all campaign outputs align with central strategy frameworks and regional business objectives
• Partner with performance and channel leads to translate insights into clear, actionable recommendations
• Line manage Account Management Manager(s), supporting development, progression, and confident leadership

Requirements

• Strong experience leading senior client relationships within digital or integrated planning environments
• A collaborative leadership style, with the ability to guide, coach, and empower teams
• Confidence managing complex, multi‑region campaigns with multiple stakeholders
• A clear and thoughtful communicator, comfortable shaping narratives for both clients and internal teams
• A strategic mindset, with the ability to connect performance insights to business outcomes
• Experience improving processes, governance, and ways of working to support scale and consistency
• A calm, solutions‑focused approach when navigating ambiguity or escalation

Benefits

• Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave
• You’ll also have access to a range of additional initiatives, including: 📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).