Responsibilities

• Manage and maintain the UEA website and portal, ensuring content is accurate, up to date, and aligned with organisational standards
• Respond to and resolve incoming service desk requests, prioritising tasks effectively to meet agreed deadlines
• Deliver routine content updates and structured changes in line with established processes and governance
• Support the delivery of proactive website improvements and enhancement projects
• Review, create, edit and publish web content across key areas of the site using the CMS
• Ensure all content meets best practice for accessibility, usability and SEO
• Support wider digital initiatives and contribute to continuous improvement of web services
• Work in an agile environment, balancing multiple priorities and deadlines, while identifying opportunities for innovation and process improvement

Requirements

• Experience of working in a digital marketing role
• Excellent writing and communication skills with ability to present complex issues in a focused, succinct, professional and persuasive manner
• Self-motivation with the ability to work independently as well as part of a wider team

Preferred

• Experience of marketing within the Higher Education sector would be advantageous.

Benefits

• 34 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time)