Responsibilities

• Lead our digital marketing strategy across web, social, email, and paid media, ensuring every touchpoint reflects our premium brand.
• Use data, analytics, and reporting tools (Google Analytics, Meta Suite, PowerBI/Tableau preferred) to optimise campaigns, track performance, and guide decision‑making.
• Manage digital campaigns end‑to‑end; from planning to execution - driving guest acquisition, retention, and conversion.
• Own paid media activity (PPC, paid social, retargeting), continuously testing and refining for stronger ROI.
• Oversee content and storytelling across website, newsletters, and social channels, ensuring high-quality visuals and on‑brand messaging.
• Optimise website UX, content, and conversion pathways to enhance digital guest experience and direct bookings.
• Collaborate with on-site teams, PR, Revenue, and creative partners to deliver integrated, high-impact digital activity across the Group.

Requirements

• Educated to a degree level or have proven experience planning and executing 360 digital marketing campaigns
• Good experience in managing websites using a Content Management System, WordPress or equivalent
• Strong verbal communication skills for articulating ideas to colleagues and clients
• Excellent written communication skills for producing high-quality content
• Attention to detail and accuracy
• The ability to work independently and flexibly
• The capacity to prioritise and work across multiple projects
• Creative skills for contributing new and innovative ideas
• The ability to work well under pressure and meet deadlines

Preferred

• Experience with Google Analytics, Meta Suite, PowerBI/Tableau preferred for analytics and reporting.

Benefits

• An excellent starting salary.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Stream - access up to 40% of your pay before pay date, and save directly from your salary.
• Your Wellbeing Hub - powered by Hospitality Action, from an 24/7 employee assistance programme, to gym classes, to nutritious recipes, to clinical counselling, we want to you feel cared for at each step.
• 28 days’ holiday (including Bank Holidays) + birthday off
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £1000.
• Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to see The Lion King, and so much more.