Responsibilities

• Manage day-to-day communication across a portfolio of healthcare clients, building strong and trusted relationships.
• Lead performance discussions with clients, translating marketing data into clear insights, actions, and growth opportunities.
• Support the implementation and optimisation of campaigns across channels including Google Ads, Paid Social, SEO, CRO, and website optimisation.
• Work closely with internal teams to ensure campaigns, content, websites, and tracking projects are delivered efficiently and to a high standard.
• Identify opportunities to improve lead generation, conversion rates, patient acquisition, and overall client performance.
• Monitor account performance proactively, helping identify issues, bottlenecks, or opportunities before they become problems.
• Produce clear, insight-led weekly and monthly reports, surfacing key trends, opportunities, and actions for both internal teams and clients.
• Maintain strong organisational standards across client accounts, timelines, communication, and internal processes.

Requirements

• 2+ years’ experience in digital marketing, account management, or performance marketing, ideally within an agency environment.
• Hands-on experience in at least one core channel, such as Google Ads, Paid Social, SEO, or CRO.
• Strong understanding of digital marketing performance metrics and how they connect to real business outcomes.
• Confident in communicating directly with clients, leading conversations, and presenting performance insights clearly.
• Organised and detail-oriented, with the ability to manage multiple client accounts and priorities simultaneously.
• Comfortable working collaboratively across multiple teams and departments.
• Commercially aware, proactive, and solutions-focused.
• Strong written and verbal communication skills.
• Ambitious and growth-driven, with a genuine desire to continue learning and developing.
• Interest in healthcare, wellness, or service-based industries is a bonus.