Customer Marketing Manager - On Trade Nationals

Hook, Kingston upon Thames, UK (Unknown)

Salary Not AvailableMid LevelFull time

Posted 1 day ago

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Job Summary

Own the end-to-end customer activation agenda across premium brands, from planning and insight-driven activation to cross-functional execution and ROI analysis.

  • Lead activation planning and budget management
  • Translate data and insights into actionable growth recommendations

Job Description

Responsibilities

  • Develop customer activation plans aligned with brand, channel, and customer strategies.
  • Create compelling and bespoke activations that bring our premium brands to life within national on-trade customers.
  • Utilise shopper, consumer, and customer insights to identify high-impact marketing opportunities.
  • Work closely with Brand, Sales, and agency teams to ensure excellent execution of activation plans.
  • Manage budgets and marketing investment effectively to maximise return on investment and commercial impact.
  • Measure, evaluate, and analyse campaign performance, turning insights into recommendations for future growth.
  • Build strong relationships with internal and external stakeholders, influencing decision-making and driving successful outcomes.

Requirements

  • Experience in Customer Marketing, Trade Marketing, or Channel Marketing
  • Excellent project management and prioritisation skills with experience managing multiple projects in a fast-paced environment
  • Strong communication and stakeholder management capabilities, with the ability to build effective working relationships across functions
  • Strong analytical skills with the ability to translate data and insights into actionable recommendations
  • Experience managing budgets with strong governance and financial discipline
  • Positive and solution focused mindset with a passion for delivering high-quality, well-execute customer activations

Preferred

  • Experience within FMCG, drinks, hospitality, or on-trade is desirable

Benefits

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.
William Grant & Sons logo

William Grant & Sons

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
672