Customer Marketing Manager at Emplifi | London, UK

Emplifi

Customer Marketing Manager

London, UK (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own and scale customer marketing initiatives to drive engagement, retention, and expansion across Emplifi's customer base, coordinating with Product, Sales, and CS to demonstrate value and activate advocates.

Customer Advocacy: scale case studies, testimonials, reviews, and reference management
Cross-Functional Campaigns: drive upsell/cross-sell and renewal-focused programs with Sales and CS
Engagement & Events: run webinars, advisory boards, and customer-focused events to strengthen relationships

Job Description

Customer Advocacy: scale case studies, testimonials, reviews, and reference management
Cross-Functional Campaigns: drive upsell/cross-sell and renewal-focused programs with Sales and CS
Engagement & Events: run webinars, advisory boards, and customer-focused events to strengthen relationships

Emplifi

3.4 Glassdoor

Emplifi is a leading customer engagement platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

Founded in 2021

Columbus, Ohio, USA

emplifi.io

55% recommend to a friend

77% CEO approval