Responsibilities

• Own a roster of 8- and 9-figure Shopify accounts and the conversion performance of each one
• Run the research — heatmaps, session recordings, surveys, analytics, funnel and buyer-behaviour analysis — and turn it into a prioritised CRO roadmap
• Decide what's worth testing and why, then brief and work with delivery (design, dev, strategy) to ship it
• Test and optimise landing pages for Meta and other paid ad funnels — not just the main site and PDPs
• Own the client relationship: lead calls, present results and roadmaps clearly, and keep clients confident in the plan
• Analyse results properly — significance, segments, what actually moved — and feed the learnings back into the roadmap
• Document every experiment, win or lose, so the learning compounds across the agency
• Use (and help sharpen) our internal AI tooling to research, build and analyse faster

Requirements

• At least 2 years in CRO, with proof you've moved conversion for real brands. We will ask for numbers.
• Agency experience. You've owned accounts, managed roadmaps and sat on client calls before, and you can do it without hand-holding.
• Shopify and ecommerce fluency. You know how DTC brands actually make money, and you've worked with them.
• You understand funnels and buying behaviour — why people buy, where they drop off, and how to build a high-performing CRO plan that fixes it rather than guessing.
• You understand landing pages and the part they play in converting paid traffic — the ad-to-page match, the angle, the structure, the copy — and how that ladders up to a brand acquiring customers from Meta for less.
• You can read data without fooling yourself. A result isn't a significant result, and you don't call a test a win because you wanted it to be one. Evidence over opinion is the whole job.
• You communicate clearly on calls. You can explain a test, a result or a roadmap to a founder and have them nod, not glaze over.
• Organised to a fault. You own multiple accounts, and none of them can be the one that slips.
• Live anywhere, but you work UK hours. That's when our clients and the team are online, and you&aposre on calls with both, so it's non-negotiable.
• Sharp, fast and self-managing. We're remote and we move quickly.

Benefits

• Up to £40,000, depending on experience.
• 28 days holiday a year
• all-expenses team holiday every year
• Fully remote, work from anywhere (UK hours)
• An agency that invests in its people and is growing fast. Real progression for people who deliver