Creative Performance Lead

London, UK (Hybrid)

Salary Not AvailableSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Lead the growth-minded creative performance function by coaching 4 senior strategists, turning creative work into scalable growth outcomes, and tying offer, distribution, and attribution into the wider business strategy.

  • Growth Strategy Coaching: reverse-engineer bottlenecks, drive measurable improvements, and elevate every strategist to think beyond creative execution.
  • Bridge & Training: align creative with growth teams, map growth-focused upskilling, and deliver sessions on strategy, media, and constraint thinking.
  • Data-Driven Performance: produce macro creative reports from the data warehouse to surface scalable trends, wins, and gaps across accounts.

Job Description

Responsibilities

  • Strategic Coaching & Management (Billable, 40%)
  • Embedded coaching and management of 4 Senior Creative Strategists on the strategic work of their biggest accounts
  • Help every Senior CS make the leap from being an exceptional creative strategist to a complete strategist - one who connects creative to offer, distribution, performance, and the wider growth ecosystem
  • Coach the constraint mindset: identifying performance bottlenecks and reverse-engineering the steps required to drive meaningful change
  • Coach intentionally - reverse-engineer your approach from knowing each individual. Ask what does this person need to learn next to step up strategically? before defaulting to advice
  • The Strategic Voice on Growth & Performance
  • Be the primary voice in the Creative Strategy department whenever questions arise that lean heavily on data, growth strategy, performance, or media buying
  • Build the bridge between Creative Strategy and our Growth Strategy team - work with our Senior Growth Strategists to surface what creative needs from growth, and vice versa
  • Help our strategists develop fluency in: offer, distribution, scaling logic, attribution, funnel, persona development from a growth lens, and how creative ladders into wider commercial strategy
  • Risk Mitigation, Audits & Performance Constraint Identification
  • Cross-department audit authority on priority accounts - when performance dips, you go deep, identify the constraint, and work with the pod to reset strategy
  • Run regular creative audits across the department, surface what's working and what isn't from a performance lens, and feed insight into the wider Creative Strategy leadership team
  • Departmental Training & Upskilling (Growth & Performance Focus)
  • Work closely with the Creative Leads to map out the training plan for the department - which sessions, when, who delivers
  • Personally lead every session focused on growth strategy, performance, media buying, offer, distribution, and constraint-based thinking
  • Translate insight from our data warehouse and from the Growth Strategy team into team-wide upskilling
  • The goal: every strategist in the department thinks like a strategist, not just like a creative executor
  • Macro Creative Reports from the 9-Figure Data Warehouse
  • Tap into our data warehouse to produce regular macro creative reports
  • Surface trends, insights, and tactical plays that compound across accounts - what's working at scale, what's emerging, what's broken
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Soar With Us

We are a multi-award winning e-commerce growth agency that pushes the boundaries of standard marketing techniques.🏆 The Whalies by Triple Whale 2024 Winner - Agency of the Year Official partners of:MetaTikTok Klaviyo

Founded in 2019
Leeds, England, GBR
42 employees (23 in marketing)

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