Content and Social Media Manager

London, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the hotel’s distinctive digital storytelling through brand-aligned social strategy, shoots, and live event coverage that preserves Claridge’s voice across platforms.

  • Strategic storytelling: shape content direction and visual identity with cross-team alignment.
  • Real-time content: lead shoots and on-site storytelling during events for social-first impact.
  • Cross-functional ownership: collaborate with brand, events, and analytics teams to drive outcomes.

Job Description

Responsibilities

  • As the digital voice and visual storyteller for one of the world’s most iconic luxury hotels, reporting to the Managing Director, you will work closely with the Maybourne corporate social media team to ensure full alignment on brand direction, integration of group-wide initiatives, and the consistent development of Claridge’s distinctive tone and visual identity.
  • You will balance creativity with execution: developing strategy, leading shoots, attending events, and producing social-first content across the entire hotel.
  • Strategic Leadership
  • Event coverage and real-time storytelling
  • Community management
  • Cross-Functional Collaboration
  • Data, Insights & Reporting
  • Content Creation & Editorial Direction
Claridge's logo

Claridge's

4.1 Glassdoor

Stunning design, flawless service and unsurpassed elegance in the heart of Mayfair.At the centre of London’s Mayfair, Claridge’s is an art deco jewel that is the embodiment of grand English style and timeless glamour. For more than a century, it has preserved its unique heritage, adding all the modern flourishes a guest could wish for, bound together by world-renowned service that is impeccable, intuitive and highly tailored.Claridge’s has breathtaking rooms and suites by some of the world’s leading designers; the finest afternoon tea in London served in the grandeur of the Foyer & Reading Room; vintage champagnes and rare spirits in the stylish Claridge’s Bar; intimate nightcaps behind the Lalique door of The Fumoir; the quiet calm of Claridge’s Spa and glittering spaces for parties and celebrations. It is a unique combination of splendour and charm.

Founded in 1978
London, England, GBR
498 employees
83% recommend to a friend

Traffic Signals

Monthly Visitors
59.5K
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
56.7%
Direct
30.7%
Referral
9.9%
Social
1.4%
Paid
1.1%

Headcount Trend

Current headcount: ~498

Recent News