Responsibilities

• Manage the delivery of content across multiple websites and European markets, balancing global consistency with local market requirements while tracking progress against timelines, budgets and key milestones.
• Own the website content estate, ensuring content remains accurate, compliant, relevant and optimised throughout its lifecycle.
• Support the development and publication of thought leadership content to demonstrate expertise, reinforce strategic positioning and enhance the customer experience, ensuring content remains relevant, discoverable and valuable across all markets.
• Create and manage content workflows from briefing through to publication.
• Develop and refine writer briefs and review and approve content to ensure editorial standards are maintained.
• Manage relationships with SEO agencies and localisation partners to ensure consistent delivery standards across all markets.
• Support content optimisation for both traditional and AI-driven search, monitor content performance and identify improvement opportunities.
• Coordinate reviews and approvals with country teams, subject matter experts and business stakeholders.
• Facilitate content workshops and briefing sessions to drive accountability and ownership across all stakeholders.
• Establish content governance frameworks and ownership models and define content review cycles and approval processes to drive continuous optimisation based on performance and business priorities.

Requirements

• Educated to degree level or equivalent relevant experience.
• Strong editorial judgement and content quality assurance
• Extensive experience delivering website migration, content transformation or large-scale website programmes, including multi-market and multilingual content delivery.
• Strong knowledge of project and resource management, process improvement and continuous optimisation
• Strong knowledge of SEO content optimisation and digital performance
• Experience managing multilingual content and localisation
• Experience managing content production through internal teams, agencies, freelance writers or localisation partners.
• Excellent communication, influencing and stakeholder engagement skills at all levels
• Experience in building and maintaining strong professional networks internally and externally.
• Content Operations, Website Content Management, Content Governance, Editorial Management, Content Strategy, Stakeholder Management, SEO & AI Search Optimisation, Localisation & Multi-Market Content, Project & Resource Management, Content Performance & Optimisation

Benefits

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• A chance to give back to your community with two annual volunteering days