Responsibilities

• Acting as the primary content contact for every client receiving content marketing services
• Leading content strategy conversations, client calls and quarterly reviews
• Translating client business goals into content plans that tie to measurable outcomes
• Reporting on content performance against organic traffic, rankings, AI search visibility, engagement and lead generation
• Owning delivery of all content audits, identifying content gaps, quality issues, cannibalisation, AI search readiness and prioritised actions
• Owning delivery of all content creation, covering website copy, landing pages, blog articles, case studies, whitepapers and supporting visuals
• Owning delivery of all content optimisation, covering on-page refinement, internal linking, schema structuring and AI search formatting
• Quality checking every piece of content before it reaches a client
• Running the content onboarding workflow chain for each new client: the Pre-Client Pitch and Proposal Process, the New Client Kickoff and Access Checklist, Brand Voice Calibration, then Per-Client AI Workflow Configuration
• Configuring the per-client AI content workflows using brand voice, sector terminology, service positioning and SEO targets

Requirements

• A confident client communicator who can lead content strategy discussions and present performance data clearly
• An editor and quality controller, not just a writer. Someone who applies judgement to AI-assisted content and lifts it to agency standard
• Comfortable owning delivery for multiple clients at once, with strong workload prioritisation
• Naturally curious about AI tools and able to use them critically, neither dismissively nor credulously
• Detail-oriented on editorial standards and brand voice consistency
• Commercially minded, understanding that content serves business outcomes rather than existing for its own sake
• Proactive in identifying content opportunities before clients ask
• Able to work autonomously while contributing to the wider team
• Content strategy across audit, creation and optimisation disciplines
• SEO fundamentals including keyword research, on-page optimisation, internal linking and content structure

Benefits

• Four-day week or one work-from-home day each week, your choice
• 25 days annual leave plus bank holidays
• Company pension
• Free on-site parking at our Newton Abbot office
• Casual dress
• Free parking
• A forward-thinking agency that has invested heavily in AI-powered delivery, so you work with tools and workflows most agencies will not have for years
• A team that values long-term delivery, clarity and doing good work