Responsibilities

• Oversee the communications inbox and be the initial point of contact for the team
• Research, draft and edit written content for newsletters, website copy, internal comms and briefing materials
• Assist in the organisation of events at different sites, such as official openings or visits, including overseeing marketing materials, and photography
• Adapt messaging and tone of voice to suit different audiences, platforms and goals
• Contribute to the planning, scheduling and delivery of communication campaigns that support organisational priorities
• Collaborate with colleagues to develop clear, purposeful messaging and creative storytelling
• To develop creative presentations, films, infographics, digital and other visual forms of information
• Monitor media coverage, digital engagement and public sentiment, reporting on reach and impact
• Support day-to-day relationships with stakeholders and internal teams
• Ensure written outputs are inclusive, grammatically accurate and aligned with brand standards
• To produce patient information, working closely with services to ensure appropriate messages and images are used
• Assist in organising campaign events, launches or stakeholder communications
• Manage contact databases, mailing lists and content libraries in line with data protection guidelines
• Take part in campaign evaluation, learning reviews and the continuous improvement of communication approaches

Requirements

• Strong written and verbal communication skills
• Ability to tailor messaging and tone of voice for different formats and audiences
• Interest in storytelling, public relations and campaign delivery
• Well organised with strong attention to detail
• Ability to manage multiple tasks and deadlines
• Willingness to learn about reputation management and media relations
• Team oriented with good stakeholder awareness and interpersonal skills
• Understanding of the need for accurate, ethical and transparent communications

Preferred

• Familiarity with social media platforms, content scheduling or publishing tools
• Some experience creating or editing content (for example a blog, podcast, student publication, social channel or campaign)
• Awareness of UK media landscape or public relations principles
• Interest in current affairs, branding or organisational storytelling
• Understanding of basic data protection and confidentiality considerations in communications
• Competent with software packages (e.g. MS Access, PowerPoint, Excel, Project etc.) and willingness to learn new skills and technologies