Responsibilities

• Own email performance across your portfolio: revenue attribution, list growth, deliverability, segmentation quality, automation performance.
• Build and own the campaign calendar for every brand. Planned ahead and strategic, never last minute.
• Turn the data and direction from the team into campaigns and flows that drive sales and retention.
• Drive our creative team, then use our Internal Hub to produce and ship at speed.
• Run your own pod so the work goes out on time and at standard.
• Be the strategic owner for difficult accounts, plateaus, or underperformance: diagnose, rebuild, course-correct.
• Act as the trust anchor for your clients: the person they rely on when things aren't working.
• Monitor churn risk and step in before a client ever considers leaving.
• Oversee onboarding for new brands so they're set up for results from day one.
• Partner with the founder on high-stakes accounts.