Responsibilities

• Own and lead client relationships end-to-end, from onboarding new clients through to long-term partnership development and growth
• Take commercial ownership of your client portfolio, with responsibility for revenue growth, retention, and overall account performance
• Act as a strategic advisor, understanding client objectives and translating them into effective, insight-led marketing strategies
• Lead onboarding processes for new clients, ensuring a smooth transition, clear planning, and strong foundations for success
• Drive multi-market campaign delivery, overseeing execution across platforms, and internal teams
• Build and maintain senior stakeholder relationships, confidently leading meetings, presentations, and strategic discussions
• Collaborate with internal teams including Media, Creative, Data & Tech to deliver integrated, high-performing campaigns
• Work closely with the in-house research team to ensure insights are translated into campaign strategy, messaging, and creative direction
• Develop campaign specific strategies, adapting to audience nuances, behaviours, and study level requirements
• Lead performance analysis and reporting, translating data into clear, actionable insights and forward-looking recommendations

Requirements

• Proven experience in a client-facing agency role, managing and growing accounts
• A strong understanding of the UK and International Higher Education market
• A strong sense of ownership and commercial accountability, with experience managing revenue or contributing to account growth
• A strategic mindset, able to move beyond delivery and add value through insight and forward-thinking recommendations
• Solid understanding of digital marketing channels including paid social, PPC, and programmatic or display, with awareness of platform differences
• Experience working with research and insight, with the ability to interpret findings and apply them to marketing strategy
• Excellent stakeholder management skills, with confidence engaging senior clients and internal teams
• Strong analytical and problem-solving ability, comfortable turning data into clear, actionable insight
• High level of commercial awareness, with experience managing budgets and delivering ROI
• Excellent communication and presentation skills, both written and verbal

Preferred

• Experience mentoring or supporting junior team members
• A proactive, adaptable approach in a fast-paced environment
• A degree or HND in Advertising
• A degree or HND in Business or Management
• A degree or HND in Communications
• A degree or HND in English
• A degree or HND in Marketing

Benefits

• 26 days holiday, plus 8 bank holidays and your Birthday off
• Private health plan
• Opportunities to work from home
• Flexible working hours
• Regular team building
• Away days
• Bonus structure
• Discounted gym membership
• Dog-friendly office
• Complimentary snacks and drinks