Client Manager

Nottingham, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 3 weeks ago

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Job Summary

Own end-to-end retail media campaigns with senior stakeholder alignment, delivering data-driven optimization and strong client relationships.

  • Own and optimize high impact campaigns across Boots and FMCG partners to drive commercial results.
  • Lead cross functional planning, reporting and budgets while developing the Client Management team.
  • Build trusted relationships with Boots teams, suppliers and brands to enable scalable growth.

Job Description

Responsibilities

  • Lead high-impact retail media campaigns for some of the UK's biggest brands and help shape the future of retail media.
  • Owning end-to-end retail media campaigns from client agreement through to delivery.
  • Building trusted relationships with Boots teams, suppliers and leading FMCG brands.
  • Driving campaign performance through optimisation, reporting and data-driven insights.
  • Managing and growing your own media channels, identifying opportunities to increase commercial value.
  • Creating strategic marketing plans that deliver against both client and business objectives.
  • Leading campaign planning across key supplier categories.
  • Coaching and developing members of the Client Management team.
  • Working closely with senior stakeholders to help deliver ambitious commercial targets.
  • Continuously improving processes, campaign performance and client experience.

Requirements

  • You'll probably have experience in a client-facing marketing, media or retail environment and be ready to take the next step in your career.
  • Experience managing and developing at least one team member.
  • A background in marketing, retail media, media agencies or client services.
  • Strong campaign management and project management skills.
  • Experience working with multiple clients or stakeholders simultaneously.
  • Confidence analysing campaign performance, budgets and commercial data (Excel is essential).
  • A proactive mindset with a passion for delivering exceptional client experiences.

Benefits

  • ✨ 10% discretionary bonus
  • 💙 £1,800 annual Wellbeing Fund (on top of your salary)
  • 🧠 Free Headspace subscription
  • 📚 £500 annual Learning ("Uni") Fund
  • 🌴 4 additional Wellbeing Days each year
  • 🎉 Summer & Winter conferences plus regular team celebrations
  • 🕓 4pm finish every Friday
  • 🏡 Flexible hybrid working
SMG logo

SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621

Marketing Team

Marketing Team Size
53 (9% of company)
Marketing Roles Posted (Last 30 Days)
17

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