Brand Experience Manager

UK (Hybrid)

£35K/yr – £40K/yrSenior LevelPermanent

Posted 6 weeks ago

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Job Summary

Own and scale Morgan’s experiential engine from strategy to events, with emphasis on customer engagement, fleet operations, and partnerships that drive brand equity and commercial return.

  • Experiential Strategy & Delivery: shape global experiences and in-market activations that reinforce Morgan’s brand position.
  • Fleet, Events, & Partnerships: run the experiential fleet, plan high impact launches, and grow strategic partnerships for broader reach.

Job Description

Responsibilities

  • Experiential Strategy & Programme Delivery
  • Lead Morgan’s global experiential strategy across customer driving experiences, in-market activations and brand-led events.
  • Develop and deliver experiential programmes that strengthen customer engagement and reinforce Morgan’s distinctive brand position.
  • Ensure every experience is delivered to the highest operational and brand standards, creating considered and memorable customer interactions.
  • Continually evaluate and evolve Morgan’s experiential offering to identify opportunities for improvement and growth.
  • Experiential Fleet Management
  • Oversee the operational and commercial performance of Morgan’s experiential vehicle fleet.
  • Manage fleet planning, utilisation and availability to ensure maximum efficiency and commercial effectiveness.
  • Ensure all experiential vehicles are maintained and presented to the highest standard, reflecting Morgan’s quality expectations.
  • Events & Activations

Requirements

  • Essential Skills, Knowledge & Experience
  • Strong Systems & Digital Capability – Confident using business systems, CRM platforms, and website/creative systems to support efficient operations and customer experience.
  • Commercial Awareness – Demonstrates strong business acumen, understanding commercial priorities and balancing customer needs with organisational outcomes.
  • Event Management – Proven experience managing events from planning through to delivery, ensuring high standards and seamless execution.
  • Brand Partnership Management – Experience building and managing strong relationships with brand partners to deliver mutually beneficial outcomes.
  • Project Coordination – Strong organisational skills with the ability to manage multiple priorities, deadlines, and day-to-day operational demands effectively.
  • Driving Licence and Travel Flexibility - Full UK driving licence and willingness to travel regularly throughout the UK and internationally, including evening and weekend work.

Preferred

  • Brand Experience Strategy & Delivery
  • Events & Experiential Programme Management
  • Partnership Development & Relationship Management
  • Commercial & Operational Management
  • Leadership & Cross-Functional Collaboration
  • Customer-Centric Brand Stewardship

Benefits

  • Engagement Terms & Benefits
  • Working Hours, Salary & Holiday
  • 37.5 hours per week Monday to Friday
  • 247.5 hours of holiday per year
  • Financial Planning & Support
  • Standard Life Pension scheme (5% contribution from Morgan), including a salary sacrifice pension scheme
  • Legal & General Life Cover (twice annual salary)
  • Octopus Electric Vehicle Salary Sacrifice Scheme
  • Cycle to work salary sacrifice scheme
  • Charity payroll giving scheme
Morgan Motor Company Ltd logo

Morgan Motor Company Ltd

Morgan Motor Company has been handcrafting sports cars since 1909 and is one of the world's pre-eminent coachbuilders. Pioneering its unique blend of traditional craftsmanship and modern technology, every Morgan is handmade to order.The historic home of Morgan is at Pickersleigh Road in Malvern Link, Worcestershire. This is the only place in the world where Morgan cars are built. Steeped in history, the hallowed red brick buildings are home to one of the most unique automotive production facilities in the world.Morgan cars are hand crafted using three core elements: ash, aluminium, and leather. Every car is entirely unique, built to the highest standards by passionate craftsmen and women, whose skills are handed down through generations and perfected over a lifetime, bringing together heritage, innovation, and cutting-edge technology.Morgan's model line-up comprises Super 3, Plus Four and Plus Six. Characterised by its analogue driving experience, whichever model you choose, every journey in a Morgan is an adventure.

Founded in 1909
Great Malvern, England, GBR
143 employees (19 in marketing)

Traffic Signals

Monthly Visitors
118.6K
Traffic Source Mix
Search
55.5%
Direct
33.1%
Referral
7%
Social
3.1%
Paid
1.3%

Headcount Trend

Current headcount: ~143

Marketing Team

Marketing Team Size
12 (8% of company)

Funding

Total Funding
$1.4B
Last Raise
$1.4B
Grant, 10 years ago

Funding History

  • Feb 2016
    Grant • $1.4B

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