Brand Ambassador

Bournemouth, Bournemouth, Christchurch and Poole, UK (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the frontline brand activation and relationship-building across in-person and digital channels, transforming consumer engagement into lasting brand affinity.

  • Brand Representation: Promote the portfolio and ensure a consistent, positive brand experience at events and in-market interactions.
  • Customer & Partner Experience: Build strong client relationships and deliver exceptional service to drive awareness and loyalty.
  • Hybrid Field Execution: Coordinate onsite and remote activities with local travel to Dorset/South West regions and national opportunities.

Job Description

Responsibilities

  • represent and promote our fantastic portfolio of brand
  • engage with customers, enhance brand awareness, and support marketing activities both in-person and digitally
  • building and maintaining strong client relationships
  • organizing promotional events
  • providing exceptional customer service
  • ensuring Spicers' brand values and products are represented positively
  • A mix of onsite and remote work is available as part of this exciting role

Requirements

  • Strong Interpersonal Skills and effective Communication abilities
  • Experience and enthusiasm for Brand Ambassadorship and increasing Brand Awareness
  • Customer Service background with a passion for delivering high-quality experiences
  • Ability to represent the company in a positive and professional manner
  • Self-motivated, organised, resiliant and able to work collaboratively and independently
  • Willingness to travel locally as needed for events or client meetings

Preferred

  • Desirable (not essential); 2–4+ years of experience in sales or business development, ideally in FMCG, beverages, or ethical consumer products.
  • Demonstrated success in securing new business and growing key accounts.
  • Strong commercial acumen, with excellent negotiation and presentation skills.
  • Confident and credible communicator, able to engage stakeholders across multiple levels and build lasting customer relationships.
  • Self-starter with a proactive mindset, resilience, and a solutions-driven approach.
  • Genuine passion for growing brands, with a curious mindset and a willingness to learn.

Benefits

  • Competitive Salary & Benefits package available
Dorset Tea logo

Dorset Tea

In 1934 our founder Keith Spicer started blending teas in his Bournemouth kitchen. Equipped with an old butcher’s bike he set out to deliver his creations to businesses around Dorset.75 years later in 2009 Dorset TeaTM was created to celebrate Keith’s work and Dorset’s natural beauty and sunshine which goes into every cup today; that’s why we call our black tea, our Sunshine Blend.For the past 10 years we've been pouring the golden rays of Dorset sunshine into our tea, bringing you over 1.6 billion cups of sunshine! We're pretty proud of that achievement and we hope you've enjoyed them, so please raise your mugs to the next 10 years of Dorset Tea.

Founded in 2009
Ferndown, England, GBR
2 employees

Traffic Signals

Monthly Visitors
5.3K
Traffic Source Mix
Search
20.8%
Direct
60.6%
Referral
13.1%
Social
4.2%
Paid
1.1%

Headcount Trend

Current headcount: ~2