Associate Manager, Customer Marketing

Slough, UK (Hybrid)

£57K/yr – £68K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own end-to-end retail activations with a sharp focus on ROI, seasonal windows and cross-channel shopper reach.

  • Retail Activation Ownership: Lead end-to-end activations and budget management across in-store and online touchpoints to hit revenue targets.
  • Shopper-Driven Strategy: Translate shopper insights into scalable, commercially compelling experiences with a test-and-learn mindset.
  • Cross-Functional Partnerships: Build and nurture retailer and agency relationships, aligning PR, Brand, Sales and events to unlock opportunities.

Job Description

Responsibilities

  • Lead end-to-end retail activations, maximizing commercial opportunities to drive sales in line with revenue targets and strategy.
  • Oversee in-store and digital execution across trade and campaign activity, ensuring retail excellence at every touchpoint.
  • Use data and insights to shape strategies, adopting a test-and-learn mindset to drive innovation.
  • Translate shopper-centric ideas into scalable, commercially compelling activations delivering strong ROI in key trading and seasonal windows.
  • Stay ahead of trends, seasonal moments and consumer behaviours to inform future activation.
  • Engage shoppers meaningfully across multiple touchpoints, balancing creativity with commercial effectiveness and tailoring to audience needs.
  • Build strong internal and external relationships — including retailers and agencies — to maximise placement and unlock new opportunities.
  • Develop and nurture key retailer partnerships, delivering trust, value and flawless execution.
  • Create compelling category, channel and retailer pitch decks to support sell-in. Provide retail partners with differentiated, impactful marketing solutions aligned to business objectives and KPIs.
  • Work cross-functionally to shape and leverage retail opportunities across channels and franchises. Act as a bridge across global, regional and local teams — PR, Live Events, Brand, Sales, Consumer Products and agencies — collaborating as one team.

Requirements

  • Significant experience in shopper, retail or trade marketing with strong omnichannel activation expertise (in-store and online)
  • Degree-level education (or equivalent experience) in Marketing, Business, Digital/Commerce or a related field
  • Proven ability to deliver standout retail marketing execution with strong commercial return
  • Creative thinker with passion for ideation, blue-sky thinking and innovation at retail
  • Demonstrated ability to inspire, motivate and influence internally and externally
  • Deep understanding of the EMEA retail landscape, shopper behaviour and the interplay between brand and sales
  • Strong commercial acumen, able to turn insight into action and deliver ROI aligned to business and brand objectives
  • Confident operating at both a strategic and tactical level with end-to-end project management excellence
  • Excellent written, verbal and presentation communication skills, able to articulate strategy and influence sell-in
  • Highly collaborative team player with the ability to manage multiple stakeholders, functions and priorities simultaneously
  • Ability to stay ahead of consumer trends, seasonal moments and category dynamics to drive future-fit activation
  • Highly organised, able to thrive in a fast-paced environment while managing a demanding and varied workload
  • Experience in the toy, games or entertainment industry is ideal but not essential

Preferred

  • Experience in the toy, games or entertainment industry is ideal but not essential

Benefits

  • Gross annual salary range of GBP 57,040- GBP67,735
  • Bonus scheme: Participation in Mattel Incentive Plan (MIP) with the target of 10 % of base salary, payout is determined by company and individual performance results
  • Paid time off: 25 vacation days (with option to buy up to 5 extra days) + 2 volunteer days/year + a day off on your birthday
  • Car allowance
  • Cycle to work scheme
  • Employee assistance program: Access to Help@Hand (Unum), Modern Health, Headspace, and Maven
  • Contributory pension scheme
  • Private health insurance
  • Dental insurance & dental service app
  • Life & disability insurance
  • Employee discount program "Be well at Mattel"
Mattel logo

Mattel

La Mauritano-Tunisienne des Télécommunications est le premier opérateur mobile en Mauritanie.

Founded in 1999
Nouakchott, Nouakchott-Nord Region, MRT
318 employees (51 in marketing)

Headcount Trend

Current headcount: ~318

Marketing Team

Marketing Team Size
38 (12% of company)
Marketing Roles Posted (Last 30 Days)
21