Responsibilities

• Own the client relationships and commercial performance across your portfolio, including budgets, profitability, and strategic growth plans
• Lead and develop one of our delivery teams, setting the standard for how your team plans, executes, and delivers client work
• Drive account growth by identifying opportunities, leading proposals, and having the commercial conversations that turn good relationships into bigger partnerships
• Work alongside other senior leaders to continually raise the standard of delivery across the agency, with a healthy competitive drive to get the best from every team
• Mentor and develop your team of account managers, writers, strategists, and creatives, creating the conditions for people to do their best work
• Contribute to new business through pitches, proposals, and the strength of your client relationships and industry network
• Proactively look for opportunities to drive efficiency and quality through better collaboration from within your team and in the wider agency

Requirements

• A strong track record in B2B marketing, with demonstrable experience managing client accounts at a senior level, either client-side within life sciences, pharma, speciality chemicals, or B2B technology, or in an agency serving those sectors. Experience on both sides is ideal
• Previous ownership of senior client relationships, including financial management of accounts (forecasting, budgeting, and profitability), and the strategic development of client partnerships
• Commercial confidence and a sales-oriented mindset. You are someone who identifies growth, pursues it, and is not afraid to have the difficult conversations that move things forward
• Experience leading and developing delivery teams, including building team culture, managing performance, and creating an environment of high integrity and collaboration
• Comfort working in scientific and technical industries. You do not need to be a scientist, but you need to find the world of science, innovation, and technology genuinely interesting and be credible in conversations with clients whose businesses are built on it
• A proactive and forward-thinking approach to how you work. Experience using AI tools to improve productivity, and familiarity with developments such as GEO and AI-driven marketing approaches, is advantageous

Preferred

• Experience on both sides is ideal

Benefits

• Hybrid working - based in our central Manchester office at least two days per week, and flexibility to work from home
• Professional development via internal and external training
• Healthcare package and wellness support
• Free on-site gym
• Cycle-to-work scheme
• Cycle to work scheme