Account Director, Creative

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 1 month ago

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Job Summary

Own client relationships and revenue outcomes across large accounts while steering strategic campaigns and cross-functional delivery for growth opportunities.

  • Account Leadership: deepen relationships, forecast revenue, and spot upsell opportunities.
  • Campaign Ownership: lead integrated creative campaigns spanning content, technology, media, and data.
  • Team Leadership: coach and inspire the delivery team while ensuring top-tier client satisfaction.

Job Description

Responsibilities

  • Deepen and protect key client relationships, leading complex discussions; problem-solving with authority and composure.
  • Proactively expand client relationships whilst identifying and pursuing growth opportunities that advance your clients objectives.
  • Drive the strategic direction of major creative campaigns, making informed decisions that balance client satisfaction, team wellbeing, and commercial performance.
  • Be accountable for the revenue, margin and forecasting of client accounts within the business, maintaining accurate commercial data and documentation.
  • Lead, line-manage, motivate and inspire your team
  • Identify up-sell opportunities and craft proposals that generate growth for the business
  • Champion innovative thinking within the account, creating space for differentiated ideas and supporting commercially viable pilot initiatives
  • Manage deliverables from across the business (content, technology, media, data) to ensure integrated creative execution.
  • Ensure delivery of work is to the highest possible standard
  • Contribute to our creative process by sharing your ideas and experience
DEPT® logo

DEPT®

3.6 Glassdoor

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Certified B Corp and Climate Neutral since 2021.

Founded in 2016
Amsterdam, North Holland, NLD
4.5K employees (1,449 in marketing)
68% recommend to a friend
85% CEO approval

Traffic Signals

Monthly Visitors
186.6K
Monthly Google Ads Budget
$1.2K
Traffic Source Mix
Search
40%
Direct
50.1%
Referral
7.4%
Social
1.8%
Paid
0.6%

Headcount Trend

Current headcount: ~4.5K

Marketing Team

Marketing Team Size
850 (19% of company)
Median Career Experience
8 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
24

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