3 days ago
Hospital Manager II
VCA Animal Hospitals
Chico, CA (Unknown)Full time$90K/yr – $100K/yr
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Hospital Manager II
Chico, CA (Unknown)
$90K/yr – $100K/yrSenior Level3+ years expFull time
Posted 3 days ago
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Job Summary
Lead and scale a hospital operation by directing a large multi-department team, owning the budget and P&L, and delivering exceptional client and patient experiences across the full client journey.
- Oversee budgeting, KPI tracking and revenue goals
- Lead recruitment, training and development across departments
- Uphold service standards from check-in to follow-up care
Job Description
Responsibilities
- Team Leadership: Recruit, hire, train, schedule and coach a large, multi-department team.
- Financial Management: Own the hospital's budget, P&L, and expense control; monitor key performance indicators and drive toward contribution margin and revenue goals.
- Client & Patient Experience: Ensure consistent, compassionate service standards across the client journey, from check-in through follow-up care.
- Operations & Facilities: Oversee office management, scheduling, inventory, equipment, and facility maintenance to keep the hospital running smoothly.
- Marketing & Community: Support local marketing and promotion of hospital services, and represent the hospital within the Chico community.
- Communication: Serve as the connector between doctors, staff, clients, and VCA regional/support office leadership through regular meetings and transparent reporting.
Requirements
- Veterinary or healthcare industry experience strongly preferred (hospital, urgent care, medical/dental practice, or similar patient/client-facing environment)
- Demonstrated success leading and developing large, multi-department teams (ideally 50+ associates) in a fast-paced, service-driven setting
- Strong financial acumen, including budget ownership, P&L management, and expense control
- Solid human resources fundamentals: recruiting, performance management, scheduling, and employee relations
- Excellent written and verbal communication skills; comfortable presenting to both frontline staff and senior leadership
- Ability to manage competing priorities and remain composed under pressure in a high-volume, 24-hour hospital environment
- High School Diploma required; Bachelor's degree preferred
- Minimum of 3+ years managing a medical care facility, veterinary hospital, or other healthcare/service business operation with P&L responsibility
Preferred
- Licensure/certification such as CVPM (Certified Veterinary Practice Manager) a plus, but not required
Benefits
- Health & Well-being: Medical, dental, and vision insurance; fertility and gender-affirmation benefits; Lyra mental health platform (up to 12 sessions/year); Headspace app; paid parental, vacation, and sick leave.
- Financial Security: 401(k) retirement savings plan with company match; 100% employer-paid life insurance and short/long-term disability coverage.
- Professional Development: Leadership development and mentorship programs, WOOF University® courses, and access to a nationwide network of Hospital Managers and Regional Operations leaders.
- Perks: Generous pet care discounts, student loan advisory services, and nationwide hospital transfer opportunities.
- Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is $90,000 to $100,000. This position may also be eligible for other variable pay programs.
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for PetsTM. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn. https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Traffic Signals
Monthly Visitors
33.5K
Monthly Google Ads Budget
$677
Traffic Source Mix
Search
36.5%
Direct
42.3%
Referral
13.9%
Social
6.3%
Paid
0.9%
Headcount Trend
Current headcount: ~10.6K
Marketing Team
Marketing Team Size
77 (1% of company)
Marketing Roles Posted (Last 30 Days)
3