6 weeks ago
Lead Strategy Analyst - Loyalty
DISH TV
Englewood, CO (On-site)Full time$96K/yr – $138K/yr
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Lead Strategy Analyst - Loyalty
Englewood, CO (On-site)
$96K/yr – $138K/yrSenior Level8+ years expFull time
Posted 6 weeks ago
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Job Summary
Own churn reduction, LTV optimization, and retention decisioning for a multi-product video portfolio by turning data into cash flow and cross-functional action.
- Retention Strategy Ownership: Build and socialize data-driven strategies that lower churn and raise profitability across products.
- Analytics & Ops: Lead financial modeling, cross-team data coordination, and AI/ML initiatives to ID churn risk and optimize spend.
Job Description
Responsibilities
- Join our Retention Strategy team as a Principal Strategy Analyst focused on driving customer loyalty and lifetime value for the SLING and DISH Video Services portfolio.
- Leverage advanced analytics, coordinate new data and insights, develop decision-driving financial models, and partner cross-functionally to execute strategies you design.
- Design and execute strategies that reduce churn, improve profitability, and elevate the customer experience in a dynamic content ecosystem.
- Use data insights to evaluate trends, develop solutions, and implement initiatives that boost loyalty.
- Build and maintain financial models to project performance, inform strategic decisions, and maximize profitability with Finance.
- Lead key product initiatives from concept to execution with cross-functional alignment to drive measurable results.
- Support AI/ML driven initiatives to identify churn risk, optimize spend, and enhance operations.
- Act as an internal consultant, translating complex data into actionable leadership-ready insights for VPs and SVPs.
- Partner with Finance, Marketing, Product, and Operations to design retention strategies that drive measurable impact.
- Use SQL, Adobe Analytics, Tableau, and Excel to build dynamic reports and consult on data-driven business decisions.
Requirements
- Bachelor’s degree in a quantitative, analytical, or business-related field (required)
- 8-12 years of experience in analytics, finance, or strategy, preferably in subscription-based or customer-focused industries
- Advanced in SQL, Tableau, and Excel for analytics and reporting
- Demonstrated expertise in financial modeling and forecasting for business decision-making
- Strong ability to analyze complex datasets and translate findings into actionable insights
- Exceptional communication and storytelling skills, with experience presenting to executive audiences
- Excellent project management and organizational abilities, capable of managing multiple high-impact initiatives simultaneously
- Visa sponsorship not available for this role
Preferred
- Experience leading cross-functional initiatives or programs
Benefits
- We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
DISH TV
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment.
Traffic Signals
Monthly Visitors
2.1M
Monthly Google Ads Budget
$1M
Traffic Source Mix
Search
25%
Direct
65.2%
Referral
6.6%
Social
1.6%
Paid
1.2%
Headcount Trend
Current headcount: ~15K
Marketing Team
Marketing Team Size
353 (2% of company)
Median Career Experience
9 years
Median Tenure
4.1 years
People
Funding
Total Funding
$9.8B
Last Raise
$1.5B
Post IPO Debt, 3 years ago
Funding History
- Jan 2023Post IPO Debt • $1.5B
- Nov 2022Post IPO Debt • $2B
- Nov 2021Post IPO Debt • $5.3B