Water Resources Communications and Stakeholder Officer

Snodland, Medway, UK (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own and coordinate integrated communications for drought and water resources plans, translating technical content for diverse audiences and leading statutory consultations and stakeholder events.

  • Integrated communications planning: develop and deliver the drought and water resources plans communications, align messaging across channels, and manage statutory consultations.
  • Engagement and events: organise workshops, community briefings, stakeholder events, and media activity, including out-of-hours presence.
  • Content and media: translate technical information for audiences, brief spokespeople, update website and social channels, and manage press material and crisis communications.

Job Description

Responsibilities

- Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. - Translating technical information into engaging content for internal and external audiences. - Produce Non-Technical summaries required for consultations. - Devising and delivering statutory public consultations. - Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. - Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. - Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. - Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. - Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. - Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. - Brief media spokespeople ahead of radio and TV interviews. - Answer and respond to media calls during office hours, escalating where appropriate. - Help identify, write press releases and manage news stories for South East Water. - Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. - Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications.

Requirements

- Degree-level qualification in a Communications, PR discipline and/or at least three years\' relevant experience. - A background in an environmental science discipline would be advantageous. - Full driving licence. - Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. - Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. - Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. - Experience of communications planning, event management, stakeholder engagement and media relations. - Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. - Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.

Preferred

- A background in an environmental science discipline would be advantageous. - Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. - Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.

Benefits

- Excellent Stakeholder pension scheme, up to 10% employer contribution. - 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. - Flexible annual leave policy to buy or sell holiday leave. - Paid volunteering days. - Cycle to work scheme. - Health cash plan. - Life assurance. - Wellbeing related benefits.
South East Water UK logo

South East Water UK

We supply top quality drinking water to 2.2 million customers in the south east of England.Through a network of 9,000 miles of pipe, we deliver 520 million litres of water every day. It's the skill and expertise of our employees that ensures our water meets the highest of standards.Our vision is to be the water company people want to be supplied by and want to work for.

Founded in 1992
Snodland, England, GBR
716 employees (19 in marketing)