Veterinary Engagement Manager (12 month FTC)
London, UK (Unknown)
Posted 2 months ago
Job Summary
Own the end-to-end veterinary engagement program, delivering quarterly plans, multi-channel communications, event management, and data-driven improvements.
- Lead multi-channel vet communications and engagement outcomes
- Manage veterinary events and VetPortal adoption initiatives
- Collaborate across Marketing, Product and Vet teams to drive CX improvements
Job Description
Responsibilities
- Develop and deliver quarterly veterinary engagement plans, translating business priorities into measurable objectives and engagement activity.
- Lead communications to veterinary professionals through email campaigns, surveys, newsletters and other engagement channels, ensuring measurable engagement outcomes.
- Lead the comms rollout and engagement activity for new veterinary propositions, including pre-authorisation and enhanced veterinary services.
- Drive awareness, adoption and engagement with the VetPortal through targeted communications and campaigns, using performance data to optimise results.
- Maintain and grow the veterinary contact database through engagement and lead-generation activities.
- Maintain CRM data quality and use marketing technology and reporting tools to improve engagement and targeting.
- Lead the development and delivery of veterinary-facing content in partnership with internal and external stakeholders.
- Monitor campaign performance, analyse results and provide actionable insights and recommendations to improve veterinary engagement and proposition adoption.
- Organise and execute all veterinary event commitments, including webinars, virtual events, conferences, exhibitions and sponsorship activities.
- Manage event logistics, registrations, materials, stakeholder communications and post-event follow-up.
Requirements
- Experience in delivering B2B marketing, stakeholder engagement and event management.
- Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Experience coordinating events, webinars or professional engagement programmes.
- Comfortable working with cross-functional teams in a remote-first environment.
- Strong attention to detail and ability to deliver high-quality work independently.
- Confident using CRM, email marketing, marketing automation and reporting tools.
- A proactive and collaborative approach with a focus on delivery and execution.
Preferred
- Knowledge of the veterinary, pet care, healthcare or insurance sectors is advantageous but is not essential.
We love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. We’ve won numerous awards for our product, technology, customer service, and for being a great place to work. We have offices in the USA, UK, and Sweden - and we now employ over 500 people globally. Award-winning, innovative technology and exceptional customer service are at the heart of our offer: our “Complete” policy ranks top of the Which? cat and dog insurance Best Buy tables (December 2021) we’ve been voted the Pet Insurance Provider Of The Year in the Moneyfacts Consumer Awards (2021) - and we’ve received over 21,000 5-star Feefo reviews in the past 12 months. Our company is fast-paced, respectful, fun-loving and (most importantly) passionate about pets and their well-being. Throughout the business, you will meet people who think differently, aim for impact, and love to try new things. Join us. Love every moment. Love ManyPets.
Salaries
Posted range
£40K/yr – £45K/yr
Taken straight from the job posting.
Marketing Team
Funding
Funding History
- Jun 2021Series D • $350M
- Apr 2021Non Equity Assistance
- May 2020Series C • $97.6M
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